different user accounts on a mac

Melissa's Avatar


01 Apr, 2012 08:59 PM


I installed GPG Tools on my Max OS X Lion and it seemed to work great. MacMail prompted me for the passphrase as normal. However, once I switched to another user account, MacMail doesn't prompt me to enter the passphrase and when I try to click on the file in MacMail it opens the Keychain Access window and then gives an error code of Import Failed - Code 0.

I tried removing GPG Tools and then installing it under the other user account but still gives the same results.

Is there anything else I need to do in order to get this working under both user accounts?


  1. Support Staff 1 Posted by Steve on 04 Apr, 2012 04:57 PM

    Steve's Avatar

    Hey Melissa,

    not 100% sure which issue we are seeing here. But could you please try to install the nightly Installer from here http://nightly.gpgtools.org/ and see if this fixed your issue?

  2. Support Staff 2 Posted by Luke Le on 04 Apr, 2012 05:05 PM

    Luke Le's Avatar

    Hi Melissa, one important step you might have missed is importing all your keys on the new account.
    The easiest way to do that is to log in to your old account, open GPG Keychain Access, select all the keys (cmd + a), press the export button on the left top.
    Save it to a file. Copy that file to your new user account.

    Log in to your new user account, open GPG Keychain Access, click import on the left top and select the file.

    After that, everything should be working as expected.

  3. Support Staff 3 Posted by Steve on 15 Apr, 2012 12:16 PM

    Steve's Avatar

    No further user feedback. Closing.

    @Melissa: Should your problem persist, feel free to re-open this discussion any time.

  4. Steve closed this discussion on 15 Apr, 2012 12:16 PM.

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