tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/111-pgp-mailGPGTools: Discussion 2013-11-18T15:55:59Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-11-30T20:02:01Z2013-11-18T15:55:47ZPGP Mail<div><p>Hello<br>
my problem is:<br>
I have install everything right. But when i want to encyrpt a mail
in OS X MAIL, the both simbols are grey and i could klick any
thing.<br>
what is my problem?</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-11-30T21:23:39Z2011-11-30T21:23:39ZPGP Mail<div><p>Hi there,</p>
<p>thank you for your feedback. Have you already had a look at the
chapter "Your first encrypted mail" at<br>
<a href=
"http://support.gpgtools.org/kb/faq/first-steps-where-do-i-start-where-do-i-begin">
http://support.gpgtools.org/kb/faq/first-steps-where-do-i-start-whe...</a>?
It says: "It is important to understand that you can only encrypt
to someone of whom you have the public key in your keychain. The
mail address you write to have to match the mail address associated
with the according public key".</p>
<p>Does this help?</p>
<p>Best regards, Alex</p></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-11-30T21:32:16Z2013-11-18T15:55:49ZPGP Mail<div><p>hello</p>
<p>No this is not the problem. My key are all correct.<br>
When i try it in Thunderbird, it all works finde.</p>
<p>I forgot something in my right up corner there is no green open
pgp symbol, there is nothing</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-11-30T21:48:36Z2011-11-30T21:48:36ZPGP Mail<div><p>Mh, how have you installed GPGMail? Is there a GPGMail
preference pane within Mail.app?</p></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-11-30T22:36:56Z2013-11-18T15:55:50ZPGP Mail<div><p>with ne GPGTools installer from your website.<br>
But i hade a old version also on my mac</p>
<p>Of course there is a prefence pane in my mail app. (it is really
short in the new version for lion)</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-01T09:25:06Z2011-12-01T09:25:06ZPGP Mail<div><p>Could you please double check that the mail address you're using
in Mail.app equals the mail address you are using in your OpenPGP
key?</p></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-01T15:33:29Z2013-11-18T15:55:51ZPGP Mail<div><p>checked and its the same</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-01T16:39:43Z2011-12-01T16:39:43ZPGP Mail<div><p>Ok then. Please have a look at <a href=
"http://support.gpgtools.org/kb/faq/how-can-i-generate-debugging-information">
http://support.gpgtools.org/kb/faq/how-can-i-generate-debugging-inf...</a>
- there you can find information on how to create some debugging
information. I propose:</p>
<ol>
<li>
<p>Start Mail.app and have a look at Console.app whether you find
useful information there.</p>
</li>
<li>
<p>Send us your "General GPGTools System Diagnostics" (you may want
to anonymize the information first). Maybe we find a cause
there...</p>
</li>
</ol>
<p>Best regards, Alex</p></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-02T20:42:37Z2013-11-18T15:55:52ZPGP Mail<div><p>ok my console.app writes this when i open mail.app:</p>
<p>02.12.11 21:35:26,659 [0x0-0x5e65e6].com.apple.mail:
objc[10965]: Class FlippedView is implemented in both
/Applications/Mail.app/Contents/MacOS/Mail and
/Users/n_w_o/Library/Mail/Bundles/GPGMail.mailbundle/Contents/MacOS/GPGMail.
One of the two will be used. Which one is undefined.<br>
02.12.11 21:35:26,688 Mail: GPG_PATH: /usr/local/bin/gpg2<br>
02.12.11 21:35:27,442 Mail: Loaded GPGMail 2.0a4</p>
<p>when i run the commands (from you website $ curl -OL <a href=
"http://github.com/GPGTools/GPGTools_Core/raw/master/scripts/debugGPGTools.sh">
http://github.com/GPGTools/GPGTools_Core/raw/master/scripts/debugGP...</a><br>
$ LANG=C sh debugGPGTools.sh)</p>
<p>it only says:<br>
-bash: $: command not found</p>
<p>:/</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-03T20:52:22Z2011-12-03T20:52:22ZPGP Mail<div><p>Please:</p>
<ol>
<li>Open Terminal.app</li>
<li>Type (without the quotes or new lines): "curl -OL <a href=
"http://github.com/GPGTools/GPGTools_Core/raw/master/scripts/debugGPGTools.sh">
http://github.com/GPGTools/GPGTools_Core/raw/master/scripts/debugGPGTools.sh</a>"</li>
<li>Type (without the quotes or new lines): "LANG=C sh
debugGPGTools.sh"</li>
</ol>
<p>Hope this helps.</p></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-04T12:47:38Z2013-11-18T15:55:53ZPGP Mail<div><p>ok, i hipe this is the right file.<br>
bash.log</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-04T12:48:25Z2013-11-18T15:55:54ZPGP Mail<div><pre>
*** Applications...
* GKA: 1
* GPGServices in /: 1
* GPGServices in ~: 0
* MacGPG1: 0
* MacGPG2: 1
* GPGMail in /: 0
* GPGMail in ~: 1
* GPGPref in /: 0
* GPGPref in ~: 1
** MacGPG agent...
* MacGPGAgent in /: 1
* MacGPGAgent in ~: 0
* MacGPGAgent has a socket: 0
* MacGPGAgent in launchd: 1
* MacGPGAgent running: 0
* Path to agent: /usr/local/bin/gpg-agent
* Is agent running (directly): gpg-agent: Der gpg-agent läuft nicht für diese Session
* Version of agent: gpg-agent (GnuPG/MacGPG2) 2.0.17
* Version of agent (directly): gpg-agent (GnuPG/MacGPG2) 2.0.17
*** Permissions...
* LS: drwxr-xr-x 3 root admin 102 13 Nov 13:25 /Library/Services/
* LSG: drwxr-xr-x 3 root admin 102 10 Nov 00:34 /Library/Services/GPGServices.service
* HLS: drwxr-xr-x 3 n_w_o staff 102 27 Okt 14:31 /Users/n_w_o/Library/Services/
* HLSG: ls: /Users/n_w_o/Library/Services/GPGServices.service: No such file or directory
* UL: drwxr-xr-x@ 10 root wheel 340 13 Nov 13:04 /usr/local/
* UL1: ls: /usr/local/MacGPG1: No such file or directory
* UL2: drwxr-xr-x 11 501 admin 374 10 Nov 00:34 /usr/local/MacGPG2
* LMB: ls: /Library/Mail/Bundles: No such file or directory
* HLMB: drwxr-xr-x 3 n_w_o staff 102 13 Nov 13:25 /Users/n_w_o/Library/Mail/Bundles
* LMBG: ls: /Library/Mail/Bundles/GPGMail.mailbundle: No such file or directory
* HLMBG: drwxr-xr-x@ 4 n_w_o admin 136 4 Sep 12:10 /Users/n_w_o/Library/Mail/Bundles/GPGMail.mailbundle
* HG: drwxr-xr-x 10 n_w_o staff 340 13 Nov 13:25 /Users/n_w_o/.gnupg
* HGS: ls: /Users/n_w_o/.gnupg/S.gpg-agent: No such file or directory
*** Setup...
* Default key: 254AF617134209BD5896D193CEBC401B0D536AFB
*** Showing installed binaries...
* GPG1: -rwxr-xr-x 1 n_w_o 501 4544960 8 Mär 2007 /usr/local/bin/gpg
* GPG2: lrwxr-xr-x 1 root wheel 27 13 Nov 13:25 /usr/local/bin/gpg2 -> /usr/local/MacGPG2/bin/gpg2
*** Testing configuration...
* Config check: 0
*** The secret keys:
* GPG1: sec 3072R/2DB8849D 2011-11-13
* GPG2: sec 3072R/2DB8849D 2011-11-13
*** Testing encryption (1/2)...
* GPG1:
gpg: 254AF617134209BD5896D193CEBC401B0D536AFB: übersprungen: Öffentlicher Schlüssel nicht gefunden
gpg: [stdin]: encryption failed: Öffentlicher Schlüssel nicht gefunden
gpg: processing message failed: eof
* GPG2:
gpg: 254AF617134209BD5896D193CEBC401B0D536AFB: übersprungen: Kein öffentlicher Schlüssel
gpg: [stdin]: encryption failed: Kein öffentlicher Schlüssel
gpg: processing message failed: Unbekannter Systemfehler
*** Testing encryption (2/2)...
* GPG1:
gpg: Keine gültigen Adressaten
gpg: [stdin]: encryption failed: Keine solche User-ID
gpg: processing message failed: eof
*** Bundle configuration...
* Bundles enabled: 1
* Bundles compatibility: 3
*** More about the configuration...
default-key 254AF617134209BD5896D193CEBC401B0D536AFB
</pre></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-04T14:33:43Z2011-12-04T14:33:43ZPGP Mail<div><p>Thanks. I see three possible issue:</p>
<ol>
<li>
<p>You've an old GPG1 installation on your machine (from 2007).
Maybe you should rename the file /usr/local/bin/gpg</p>
</li>
<li>
<p>In your config file ($HOME/.gnupg/gpg.conf) there is the line
"default-key 254AF617134209BD5896D193CEBC401B0D536AFB" but you
don't have such a key. Your private key has another ID. You should
remove this line.</p>
</li>
<li>
<p>Your "gpg-agent" isn't running. Not sure currently why not.</p>
</li>
</ol></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-04T14:43:31Z2013-11-18T15:55:55ZPGP Mail<div><p>what do you mean with "rename the file"<br>
what exactly must i do?<br>
(sorry im not a expert in this)</p>
<p>thx</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-05T09:07:55Z2011-12-05T09:07:55ZPGP Mail<div><p>Hi don,</p>
<p>in order to rename the file best use Terminal.app and type the
following command and confirm with pressing the enter key:</p>
<p>sudo mv /usr/local/bin/gpg /usr/local/bin/gpg.old</p>
<p>It will ask you for your users password. Enter it and press the
enter key again.</p>
<p>After that, restart Mail.app and try again.</p>
<p>Hope that helps</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-08T17:30:24Z2013-11-18T15:55:56ZPGP Mail<div><p>hello</p>
<p>i've done the terminal command. still the same problem.</p>
<p>alex, you wrote: "In your config file ($HOME/.gnupg/gpg.conf)
there is the line "default-key
254AF617134209BD5896D193CEBC401B0D536AFB" but you don't have such a
key. Your private key has another ID. You should remove this
line."</p>
<p>how can i do this?</p>
<p>at all:<br>
maybe a full deinstall an reinstall could work?</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T08:52:25Z2011-12-09T08:52:25ZPGP Mail<div><blockquote>
<p>how can i do this?</p>
</blockquote>
<p>Start Terminal.app and write (without the quotes): "open -e
$HOME/.gnupg/gpg.conf". Then delete the above mentioned line and
save the file (Menu > File > Save).</p></div>Alextag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T16:09:00Z2013-11-18T15:55:56ZPGP Mail<div><p>Hello</p>
<p>I've done both commands successfully.<br>
Still the same issue.<br>
And a new one. When i wanna start die GPGKeyring. it shows me this
error:<br>
"GPG config error" ...there is problem with you config file. please
contact GPGTool team"</p>
<p>So here i am.<br>
what now?</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T16:25:24Z2011-12-09T16:25:24ZPGP Mail<div><p>Hey Don,</p>
<p>don't give up. We'll get this sorted.</p>
<p>Could you attach the gpg.conf file?</p>
<ul>
<li>Open Finder window</li>
<li>shift + cmd + G</li>
<li>~/.gnupg/gpg.conf</li>
</ul>
<p>Attach the file here.</p>
<p>Now please make a backup of that file</p>
<p>After that, could you try deleting that file manually? Then
please restart mail and see how it goes.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T16:33:48Z2013-11-18T15:55:57ZPGP Mail<div><p>ok,<br>
here the file</p>
<p>now keyring works again.<br>
but still nothing works in mail</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T16:38:22Z2011-12-09T16:38:22ZPGP Mail<div><p>Any chance you speak german don?<br>
Could you try the following version of GPGMail and let us know if
it still doesn't work?</p>
<p><a href=
"http://cl.ly/1F1d1e231N1I0X2F1r10">http://cl.ly/1F1d1e231N1I0X2F1r10</a></p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T16:44:39Z2013-11-18T15:55:58ZPGP Mail<div><p>yes i speak german/ ja ich spreche deutsch</p>
<p>hm would should i do with the file? when i open the zip file,
there is the bundle file, and when i click it i starts terminal
with this line:</p>
<p>Last login: Fri Dec 9 17:40:50 on ttys000<br>
donny-jonnys-MacBook-Pro:~ n_w_o$</p>
<p>should t drag the file in a certain direction?<br>
or just doubel click?</p>
<p>(i've done this, same issue)</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T16:46:41Z2011-12-09T16:46:41ZPGP Mail<div><p>Hallo don.</p>
<p>Sorry, die Anleitung hab ich vergessen.<br>
Das .mailbundle file musst du nach
UserVerzeichnis/Library/Mail/Bundles kopieren und das bestehende
damit ersetzen.</p>
<p>Daraufhin einfach Mail.app restarten und versuchen ob es nun
funktioniert.<br>
Was genau schlägt fehl in Mail.app?</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T17:00:26Z2013-11-18T15:55:59ZPGP Mail<div><p>hallo luke</p>
<p>hab ich gemacht und immer noch das gleiche problem.<br>
Wie ich ganz oben geschrieben hab, kann ich keine mails
verschlüsseln.<br>
die beiden gpg buttons ganz rechts bei einer neunen mail bleiben
grau und ich kann nichts anklicken.<br>
außerdem dem fehlt oben recht, das grüßne open pgp
feld komplett.<br>
(entschlüsseln kann ich im übrigen auch nicht)</p>
<p>im Schlüßelbund is aber soweit alles ok</p></div>don_quijotetag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T17:07:15Z2011-12-09T17:07:15ZPGP Mail<div><p>Also die definitiv schnellste methode wäre, wenn wir eine
Screesharing-Session starten würde.<br>
Dann könnte ich mir via Terminal mal deine GPG Einstellungen
anschauen und das ganze wahrsch. schneller debuggen.</p>
<p>Würdest du dich auf sowas einlassen? Würds über
Team Viewer machen.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/117847772011-12-09T18:12:10Z2011-12-09T18:12:10ZPGP Mail<div><p>Freut mich, dass wir das Problem nun doch noch lösen
konnten.<br>
Sollten andre auftreten, einfach wieder eine neue Discussion
eröffnen.<br>
Du kannst ohne weiteres auch auf Deutsch posten, da es die
Muttersprache unseres Core/Support Teams ist.</p></div>Luke Le