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NO KEY FOUND while my key DOES exist

• Edit

hans juerg krause

15 Mar, 2012 03:00 PM

Hi,
Again.
I found my key, as I had installed on my iMac also, and had signed email from me on it.
But, after trying in Keychain Access to retrieve or find the key.....NO KEY FOUND.

What the h* has happened???
HELP please.

Regards,
Hans

1. Support Staff 1 Posted by Steve on 15 Mar, 2012 03:08 PM

   

   Hey Hans,

   please help us to understand, what the problem is. Please fill the following form http://support.gpgtools.org/kb/faq/found-an-issue so we understand what you are trying to do on which system etc.

   Thanks :)
   steve

   • Edit

2. 2 Posted by Hans Juerg Krau... on 15 Mar, 2012 05:06 PM

   

   Hi Steve,

   Below pls find the info that is requested in the form.
   The one I cannot help you with is CONSOLE. The damned thing hangs my system indefinite each time I just open it.
   Are there some files I can kill prior to opening it, to open clean again? It is probably overloaded with a million logs.

   Thanks for your help with GPGtools. I am about to call it a bad day and discourage anyone I know from risking to use it.

   Regards,
   Hans

   Environment.

   GPGtools 1.0b7
   GPGtools Version 2011.12.24
   OS X 10.7.3
   What steps will reproduce the problem?

   I intall GPGtools
   I get to CREATE NEW KEY screen and hit enter (with my email and name as I had been successful yesterday)...
   ...
   What is the expected result?

   I would expect that the list in the window fills with my PUB and my SEC keys, and the one from GPGtools.
   What happens instead?

   I saw nothing. Empty list, not even GPG is filled in.
   I tried to RETRIEVE FROM KEYSERVER.
   I tried SEARCH FOR KEY.
   Provide any additional information, link a screenshot and debug output if possible.

   You've seen an empty GPG KEYCHAIN ACCESS page, I do not need to grab the screen.
   Forget the consol logs. Console hangs my system. Totally. I won't touch it anymore.

   • Edit

3. Support Staff 3 Posted by Luke Le on 15 Mar, 2012 05:14 PM

   

   If the Console hangs your system you should probably use a tool like OnyX to fix permission problems, clean your logs and other stuff.
   Usually Console.app shouldn't have no problem to launch.

   • Edit

4. 4 Posted by Hans Juerg Krau... on 16 Mar, 2012 02:48 AM

   

   Hi,

   Your recommendation worked with the OnyX! All clear. The messes have all been taken care. And the signatures are back.

   Thanks! I will continue to recommend you!

   1. Question
   What is the disadvantage of the Open version, for free, vs the paid version?

   Cheers,
   Hans

   • Edit

5. Support Staff 5 Posted by Luke Le on 16 Mar, 2012 11:11 AM

   

   Very glad it helped and that it wasn't the fault of our tools.
   Paid version of OnyX? Never seen that before.

   • Edit

6. Steve closed this discussion on 27 Mar, 2012 11:43 AM.

7. Steve closed this discussion on 03 Mar, 2014 02:10 PM.