tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/107053-cant-enable-mail-pluginGPGTools: Discussion 2020-08-17T13:09:13Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-10T18:57:19Z2020-08-10T18:57:21ZGPG Mail: Can't enable mail plugin<div><blockquote>
<p>After the restart GPG Mail will be loaded and Mail > Preferences > GPG Mail will show.</p>
</blockquote>
<p>At my case after restart of mail app nothing happens, and this checkbox inside plugins is uncheked.</p>
<p>I've tried it a lot of times.</p></div>Kirill A. Korinskytag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-11T17:54:55Z2020-08-11T17:54:55ZGPG Mail: Can't enable mail plugin<div><p>Hi Kirill,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>Can you double check, you have the latest GPG Suite installed on your system. Currently that is GPG Suite 2020.1.</p>
<p>Then you should see a second mailbundle file and tick that and that should bring you to working state.</p>
<p>Let me know if this worked.</p>
<p>Best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-11T17:57:42Z2020-08-11T17:57:44ZGPG Mail: Can't enable mail plugin<div><p>I guess I have the latest version. Anyway, I've attached a screenshot.</p>
<p>It was a second, but I also tried to:<br>
- reinstall GPG Tools; - uninstall GPG tools and install it again.</p>
<p>Nothing helps.</p>
<p>I've tried to find any trace of debug log or error, but nothing related to GPGTools is appears in Console app.</p></div>Kirill A. Korinskytag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-11T18:01:37Z2020-08-11T18:01:37ZGPG Mail: Can't enable mail plugin<div><p>This sounds like a bug in macOS Mojave/Catalina which sometimes prevents plugins from loading due to faulty permissions.</p>
<p>In order to fix that, please follow these steps:</p>
<p>The solution is to enable Full Disk Access and after that running a Terminal command.</p>
<p>Steps:</p>
<ol>
<li>Close Mail.app<br></li>
<li>Open System Preferences › Security › Privacy<br></li>
<li>Enable Terminal under Full Disk Access<br></li>
<li>Restart Terminal when prompted<br></li>
<li>
<p>Run the following command:</p>
<p><code>rm -rf ~/Library/Containers/com.apple.mail/Data/DataVaults</code></p>
</li>
<li>
<p>Open Mail</p>
</li>
</ol>
<p>If that doesn’t help, you will have to disable SIP and run step 5 again.<br>
<a href="https://gpgtools.tenderapp.com/kb/how-to/temporarily-disable-macos-system-integrity-protection-sip">https://gpgtools.tenderapp.com/kb/how-to/temporarily-disable-macos-...</a></p>
<p>Hope that helps.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-11T19:30:40Z2020-08-11T19:30:42ZGPG Mail: Can't enable mail plugin<div><p>Steve, before I remove <code>DataVaults</code> can I ask you which information contains inside this file and that will be lost?</p></div>Kirill A. Korinskytag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-11T21:12:54Z2020-08-11T21:12:54ZGPG Mail: Can't enable mail plugin<div><p>Hi Kirill,</p>
<p>this folder contains the enabled mail bundles. Whenever you enable a mail bundle via <code>Mail › Preferences › General › Manage Plug-ins…</code> it is copied by Mail into the DataVaults folder. The DataVaults folder can't be modified without SIP being disabled or the process trying to access it having special entitlements (as Mail does). In your case it appears that the DataVaults folder has the wrong permissions. That is the reason why not even Mail can copy the mail bundle into the folder.</p>
<p>The steps outlined by Steve will remove the folder which allows Mail to re-create it with the appropriate permissions, making sure it always has write access to it.</p>
<p>Hope that explains what is going on.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-12T21:37:45Z2020-08-12T21:37:48ZGPG Mail: Can't enable mail plugin<div><p>I'd like to confirm that removing this folder fixed an issue.</p></div>Kirill A. Korinskytag:gpgtools.tenderapp.com,2011-11-04:Comment/485374442020-08-17T13:09:11Z2020-08-17T13:09:11ZGPG Mail: Can't enable mail plugin<div><p>Glad this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best,<br>
Steve</p></div>Steve