GPG Services: Password agent doesn't allow combination keys for special characters

Robert's Avatar


08 May, 2020 07:36 AM

If password contains special characters (such as ñ, é, ì, etc) and these are typed on a US keyboard using modifier keys (i.e Alt+n then n to create ñ, or Alt=e then o to create ó), then it it triggers an alert sound and the modifier isn’t accepted, therefore preventing typing the key.

If the keyboard layout is changed to a non US layout that natively has the key in question, or a designated key modifier (` grave accent, ´ accent , etc, as in French or Spanish layouts), then the key can be typed normally.

For the system to recognise the special key combination and accept the modifier and wait for the following key to complete the character.

macOS                   10.15.4     19E287
GPG Suite               2019.2      2670    (ac945f92b0)
GPG Mail                4.0         1515    (597c8f5250)    Decrypt Only Mode
GPG Keychain            1.5.1       1587    (967419866a)
GPG Services            1.12.1      1100    (2d6c8340f0)
MacGPG                  2.2.17      940     (4ba83bbeda)
GPG Suite Preferences   2.2.1       1136    (378dbebf37)
Libmacgpg               1.0.1       924     (ed76f66a8a)
pinentry           16      (9b8e20e2c0)
  1. Support Staff 1 Posted by Steve on 11 May, 2020 02:13 PM

    Steve's Avatar

    Hi Robert,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you test what happens if you try typing those characters?

    And also check how a macOS native password request handles this. You could create an email test account which you then add to Mail app which uses a password with the problematic characters.

    I think what you are seeing is macOS specific behavior with password dialogs. But we would have to verify that guess.


  2. 2 Posted by Rober Sanchez on 11 May, 2020 11:27 PM

    Rober Sanchez's Avatar

    Hi Steve,

    I don't have that key on my keyboard, hence why I was using modifier keys (also called dead keys). But anyway, after testing in other Apple apps I realised that you are right. Mail doesn’t let you use dead keys in the password field either. Other non-apple apps do this perfectly, Firefox for example, so I just assumed it was a system wide thing.

    Thanks anyway!

  3. Support Staff 3 Posted by Steve on 13 May, 2020 07:01 PM

    Steve's Avatar

    You can bring up this system default with Apple via their Feedback system:

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.


  4. Steve closed this discussion on 13 May, 2020 07:01 PM.

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