GPG Mail: Activation Failed

Ben Jendricks's Avatar

Ben Jendricks

12 Dec, 2019 07:06 PM


I purchased the support plan and received the code for my account: GSP4-98CE-EA13-C7A2-841A. I tried to activate the product inside my Mac OS mail client and the product continues to fail to authenticate.


Ben Jendricks

I expected the product to activate

macOS                   10.14.6     18G1012
GPG Suite               2019.1      2539    (f7527f7dd4)
GPG Mail                3.2.1       1388    (4319271f53)    Trial Expired
GPG Keychain            1.5         1577    (6daf90a76b)
GPG Services            1.12        1096    (17b325bb15)
MacGPG                  2.2.17      938     (cb13729b0b)
GPG Suite Preferences   2.2         1115    (f813be50a8)
Libmacgpg               1.0         920     (b50a3b4b50)
pinentry           14      (c191c4128d)
  1. Support Staff 1 Posted by Luke Le on 12 Dec, 2019 09:15 PM

    Luke Le's Avatar

    Hi Ben,

    we apologize for the inconvenience. Please download and install the latest version of GPG Suite directly from
    After that the activation will succeed.

    Hope that helps.

  2. Steve closed this discussion on 09 Mar, 2020 04:30 PM.

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