tag:gpgtools.tenderapp.com,2011-11-04:/discussions/problems/103016-gpg-mail-messages-are-truncatedGPGTools: Discussion 2021-06-15T16:53:43Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832019-12-06T22:54:59Z2019-12-06T22:55:00ZGPG Mail: Messages are truncated<div><p>With the most recent update to Stable, encrypted / signed messages are truncated.</p>
<p>In the Message Viewer, only the "wrapper" that says "Signed PGP Part" and the first line of the message is visible, no matter how long the message is. No scrollbar is available.</p>
<p>If opened as a new window, more is visible, but there is still no scrollbar, so if the message is longer than the available screen height, some content is not accessible.</p>
<p><strong>Expected</strong><br>
To be able to view my encrypted / signed messages in the same way as other e-mails.</p>
<pre>
<code>macOS 10.15.1 19B88
GPG Suite 2019.2 2670 (ac945f92b0)
GPG Mail 4.0 1515 (597c8f5250) 19 trial days remaining
GPG Keychain 1.5.1 1587 (967419866a)
GPG Services 1.12.1 1100 (2d6c8340f0)
MacGPG 2.2.17 940 (4ba83bbeda)
GPG Suite Preferences 2.2.1 1136 (378dbebf37)
Libmacgpg 1.0.1 924 (ed76f66a8a)
pinentry 1.1.0.2 16 (9b8e20e2c0)</code>
</pre></div>Mark Nottinghamtag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832019-12-06T23:21:04Z2019-12-06T23:21:04ZGPG Mail: Messages are truncated<div><p>Hi Mark,</p>
<p>thanks for taking the time to report this problem and sorry for the troubles.</p>
<p>We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.</p>
<p>Best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832019-12-30T21:55:25Z2019-12-30T21:55:27ZGPG Mail: Messages are truncated<div><p>I have the same problem. It's the biggest usability problem I have with GPG Mail at the moment, Everything else seems to work great, but having to open messages in separate windows to be able to read them is annoying.</p></div>Sander Steffanntag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832019-12-31T16:01:23Z2019-12-31T16:01:25ZGPG Mail: Messages are truncated<div><p>I'm having the same problem, most of the encrypted messages are truncated. Do you know when can we expect the fix for this problem? It's very annoying and I just bought the support plan.</p></div>Igortag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832019-12-31T19:25:14Z2019-12-31T19:25:15ZGPG Mail: Messages are truncated<div><p>Adding my voice to the crowd. This makes GPG mail unusable for long messages. Opening in another window doesn't help if the content is longer than the screen allows.</p></div>Sazhen86tag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832020-01-09T22:33:53Z2020-01-09T22:33:53ZGPG Mail: Messages are truncated<div><p>Hi all,</p>
<p>thanks for chiming in.</p>
<p>This is sadly still unfixed. Just wanted to share a simple workaround: you can simply forward the partly signed message and read it in the new draft window and close the draft when done.</p>
<p>Obviously not beautiful but at least you can make sure you are able to access the messages in question completely.</p>
<p>I upped the priority of the open bug as this affects a few of our users.</p>
<p>Best,<br>
Steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832020-01-14T21:01:34Z2020-01-14T21:01:35ZGPG Mail: Messages are truncated<div><p>I have the same problem but for non-encrypted with a digital signature messages. I can only see what is available because of screen height. The scrollbar is missing. Is this the same error or a different problem? It is definitely related to the plugin because it comes and goes with deactivating it.</p></div>Jacobtag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832020-01-14T23:28:08Z2020-01-23T20:44:55ZGPG Mail: Messages are truncated<div><p>Jacob, yes it is.</p>
<p>For the meantime see comment #5 for a workaround.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/479039832020-06-08T20:42:12Z2020-06-08T20:42:12ZGPG Mail: Messages are truncated<div><p>Hi all,</p>
<p><a href="https://gpgtools.org/download">GPG Suite 2020.1</a> is now available and the issue, that partly signed messages can not be scrolled, is fixed.</p>
<p>All the best,<br>
Steve</p></div>Steve