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GPG Keychain: unable to communicate with server (using old sks key servers, switching to hagrid keys.openpgp.org solved the problem)

Dominic Hahn's Avatar

Dominic Hahn

30 Sep, 2019 01:20 PM

failing to upload new keys, failing to search for keys

Details:
Search keys failed! (Server indicated a failure)
Code = 219
Error text:
gpg: error searching keyserver: Server indicated a failure
gpg: Suche auf dem Schl"usselserver fehlgeschlagen: Server indicated a failure

Expected
showing search results for keys of requested email adress

successfully uploading new public keys

Additional info
failing to upload new keys, failing to search for keys

macOS                   10.13.6     17G8030
GPG Suite               2019.1      2539    (f7527f7dd4)
GPG Mail                3.2.1       1380    (c051e319cd)    Trial Expired
GPG Keychain            1.5         1577    (6daf90a76b)
GPG Services            1.12        1096    (17b325bb15)
MacGPG                  2.2.17      938     (cb13729b0b)
GPG Suite Preferences   2.2         1115    (f813be50a8)
Libmacgpg               1.0         920     (b50a3b4b50)
pinentry                1.1.0.1     14      (c191c4128d)

  1. Support Staff 1 Posted by Steve on 30 Sep, 2019 04:03 PM

    Steve's Avatar

    Hi Dominic,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Can you share the key server address you are using from GPG Keychain > Preferences > Key Server

    Are you using any Firewall software on your mac or is your company behind a firewall?

    All the best,
    Steve

  2. 2 Posted by Dominic Hahn on 30 Sep, 2019 06:06 PM

    Dominic Hahn's Avatar

    Thanks for your fast reply!

    It was a good hint ... I was still using this keyserver: hkps://hkps.pool.sks-keyservers.net

    Now I switched to hkps://keys.openpgp.org and it all works fine right now.

  3. Support Staff 3 Posted by Steve on 30 Sep, 2019 09:20 PM

    Steve's Avatar

    Glad this is solved for you and to hear the new key server is working reliable.

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best,
    Steve

  4. Steve closed this discussion on 30 Sep, 2019 09:20 PM.

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