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Mail APP does not work after installation

• Edit

Marco

18 Sep, 2019 05:24 PM

After installation of gig-suite via homebrew starting the Mail app results in window manager not being able to open a window control. After some time the Mail.app process terminates.

Expected
Mail should open and work as expected

Additional info
Nothing really useful in the console log

macOS                   10.14.6     18G95
GPG Suite               2019.1      2529    (f7527f7dd4)
GPG Mail                3.2         1378    (8bf46a6372)    30 trial days remaining
GPG Keychain            1.5         1577    (6daf90a76b)
GPG Services            1.12        1096    (17b325bb15)
MacGPG                  2.2.17      938     (cb13729b0b)
GPG Suite Preferences   2.2         1115    (f813be50a8)
Libmacgpg               1.0         920     (b50a3b4b50)
pinentry                1.1.0.1     14      (c191c4128d)

1. Support Staff 1 Posted by Luke Le on 18 Sep, 2019 05:39 PM

   

   Hi Marco,

   we are very sorry for your bad experience.
   Unfortunately the behavior your are observing is caused by a bug in macOS Mail on Mojave. We have filed the bug with Apple but it is unclear how long it will take them to resolve the issue.

   Our latest GPG Suite however includes a workaround if you install it directly from the website: https://gpgtools.org

   Hope that helps.

   • Edit

2. 2 Posted by Marco on 18 Sep, 2019 06:51 PM

   

   Hi,

   In case other people get stuck in this situation. Because a container file gets currupted, you should let them know to delete the conatiner directory for rebuild before trying to restart Mail

   • Edit

3. Support Staff 3 Posted by Steve on 18 Sep, 2019 06:54 PM

   

   Hi Marco,

   thanks for the feedback.

   Did the re-install not solve the problem for you? Or did you run into further trouble?

   Best,
   Steve

   • Edit

4. Steve closed this discussion on 15 Dec, 2019 01:58 PM.