Can't sign emails ...

Stu Bevan's Avatar

Stu Bevan

28 Aug, 2019 02:14 PM

I've installed the latest version of GPG Tools but can't use it to sign of encrypt emails. If one of those options is created then:

  • On send It always asks for the password - this is never saved

  • Nothing then happens - with the exception of one time where after a period a message popped up about not being able to communicate with the xpc daemon

I've tried this on two different machines and have the same issue.
I do have gpg installed via homebrew as well - it's a dependency for something else
This happens with two different email accounts

Thanks

Stu

Are you using any other Mail.app plugins?

Clip to DevonThink

  1. 1 Posted by Stu Bevan on 28 Aug, 2019 02:17 PM

    Stu Bevan's Avatar

    As an addendum - If I try and encrypt a file using GPG services then it asks for my password but then the file is not encrypted ,,,

  2. 2 Posted by Stu Bevan on 28 Aug, 2019 02:21 PM

    Stu Bevan's Avatar

    One more addendum - Occasionally the password request screen looks like the attached - with no user details.

    Thanks

  3. 3 Posted by Stu Bevan on 28 Aug, 2019 02:22 PM

    Stu Bevan's Avatar
  4. 4 Posted by Stu Bevan on 28 Aug, 2019 06:03 PM

    Stu Bevan's Avatar

    Apologies - This can be closed! I recreated the keys using the Tools suite (rather than command line gpg) and this now works as expected

    Thanks

  5. Support Staff 5 Posted by Steve on 28 Aug, 2019 09:19 PM

    Steve's Avatar

    Hi Stu,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Glad to hear you were able to get to a working state.

    I don't yet fully understand what was going on, with your setup. Could you share more details how you had created your sec/pub keys initially? Have you now created new keys? In that case, make sure to not delete the old keys but keep them. And if you are using the same email in more than a single key, I would suggest to open GPG Keychain and double click the the entry you do not want to be using. Then tick the option to "Deactivate". That will ensure you are always using the intended key for encryption.

    All the best,
    Steve

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