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Can't sign emails ...

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Stu Bevan

28 Aug, 2019 02:14 PM

I've installed the latest version of GPG Tools but can't use it to sign of encrypt emails. If one of those options is created then:

• On send It always asks for the password - this is never saved

• Nothing then happens - with the exception of one time where after a period a message popped up about not being able to communicate with the xpc daemon

I've tried this on two different machines and have the same issue.
I do have gpg installed via homebrew as well - it's a dependency for something else
This happens with two different email accounts

Thanks

Stu

Are you using any other Mail.app plugins?

Clip to DevonThink

• Screenshot_2019-08-28_at_15.10.02.png 131 KB

1. 1 Posted by Stu Bevan on 28 Aug, 2019 02:17 PM

   

   As an addendum - If I try and encrypt a file using GPG services then it asks for my password but then the file is not encrypted ,,,

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2. 2 Posted by Stu Bevan on 28 Aug, 2019 02:21 PM

   

   One more addendum - Occasionally the password request screen looks like the attached - with no user details.

   Thanks

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3. 3 Posted by Stu Bevan on 28 Aug, 2019 02:22 PM

   

   Add attachment

   • Screenshot_2019-08-28_at_15.19.20.png 108 KB
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4. 4 Posted by Stu Bevan on 28 Aug, 2019 06:03 PM

   

   Apologies - This can be closed! I recreated the keys using the Tools suite (rather than command line gpg) and this now works as expected

   Thanks

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5. Support Staff 5 Posted by Steve on 28 Aug, 2019 09:19 PM

   

   Hi Stu,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Glad to hear you were able to get to a working state.

   I don't yet fully understand what was going on, with your setup. Could you share more details how you had created your sec/pub keys initially? Have you now created new keys? In that case, make sure to not delete the old keys but keep them. And if you are using the same email in more than a single key, I would suggest to open GPG Keychain and double click the the entry you do not want to be using. Then tick the option to "Deactivate". That will ensure you are always using the intended key for encryption.

   All the best,
   Steve

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6. Steve closed this discussion on 09 Oct, 2019 10:10 AM.

7. Stu Bevan re-opened this discussion on 06 Jan, 2020 04:14 PM

8. 6 Posted by Stu Bevan on 06 Jan, 2020 04:14 PM

   

   Steve

   Sorry for the delay in responding! Happy New Year

   That all seems to be sorted now! To be clear what I did was:
   Force unlinked homebewq gpg - I do have some other stuff which uses that but I will try and get that going by putting symlinks into your versions
   Removed the .gnupg directory in my home directory
   logged out and in again - then check that the gig-agent running was the MacGPG version
   Recreated the keys!

   All seems good. Can encrypt flies from the services menu and also sign and encrypt emails!

   Wow!

   Many Thanks

   Stu

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9. Support Staff 7 Posted by Steve on 06 Jan, 2020 07:56 PM

   

   Thanks for the update, Stu.

   This is great news and thanks for sharing the steps back to a working environment.

   I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

   Best,
   Steve

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10. Steve closed this discussion on 06 Jan, 2020 07:56 PM.