GPG Mail: Latest update
After uploading the latest GPG suite update, my Apple Mail would not work.
It was crashing every time I tried to compose or send an email.
I have therefore had to uninstall the Mail part of the suite.
Mail to work and not continually crash.
macOS 10.14.5 18F132 GPG Suite 2019.1 2529 (f7527f7dd4) GPG Mail - GPG Keychain 1.5 1577 (6daf90a76b) GPG Services 1.12 1096 (17b325bb15) MacGPG 2.2.17 938 (cb13729b0b) GPG Suite Preferences 2.2 1115 (f813be50a8) Libmacgpg 1.0 920 (b50a3b4b50) pinentry 18.104.22.168 14 (c191c4128d)
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Support Staff 1 Posted by Steve on 23 Aug, 2019 01:50 PM
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
Could you please download and install our latest hotfix GPG Suite and see if that solves your problem.
All the best,
Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.
Support Staff 2 Posted by Steve on 23 Aug, 2019 01:51 PM
Do you remember if you had any drafts in your drafts folder when this happened?
Support Staff 3 Posted by Steve on 23 Aug, 2019 02:01 PM
If you still encounter any crash, could you cope the crash log to TextEdit and attach the txt file to this discussion please.
Support Staff 4 Posted by Steve on 23 Aug, 2019 02:54 PM
we are actively looking into this problem but so far, we are unable to reproduce this specific problem on our macs, which makes debugging and fixing this problem somewhat difficult.
Would you be willing to have a remote debugging session?
You would have to temporarily disable SIP System Integrity Protection (SIP) and install Xcode on your mac.
Temporarily disable SIP
Xcode is available via the Mac App Store:
Looking forward to your feedback.
All the best,
Support Staff 5 Posted by Steve on 26 Aug, 2019 08:59 AM
We are very sorry for the bad experience. Please download the latest version of GPG Suite directly from https://gpgtools.org
That version includes the fix for this problem.
Steve closed this discussion on 09 Oct, 2019 10:02 AM.