Pinentry mac asking for password, but nothing I enter is accepted

Andrei's Avatar


04 Jul, 2019 10:07 PM

The Pinentry Mac window is driving me crazy. I get the same message – "Please enter the passphrase to unlock the OpenPGP secret key" – on and on, and nothing I write as a passphrase works. Please have you the answer for this bug?

  1. Support Staff 1 Posted by Steve on 26 Jul, 2019 12:51 PM

    Steve's Avatar

    Hi Andrei,

    welcome to the GPGTools support platform and please excuse the late reply. Sorry you are having problems using GPG Suite.

    This KB-article explains what to do if you forgot your password or lost access to your secret key.

    Let me know where you are at after going through that KB and we will continue to debug with with follow up steps.

    All the best,

  2. Support Staff 2 Posted by Steve on 01 Sep, 2019 10:50 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best,

  3. Steve closed this discussion on 01 Sep, 2019 10:50 AM.

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