Pinentry mac

Andrei's Avatar

Andrei

04 Jul, 2019 10:07 PM

The Pinentry Mac window is driving me crazy. I get the same message – "Please enter the passphrase to unlock the OpenPGP secret key" – on and on, and nothing I write as a passphrase works. Please have you the answer for this bug?

  1. Support Staff 1 Posted by Steve on 26 Jul, 2019 12:51 PM

    Steve's Avatar

    Hi Andrei,

    welcome to the GPGTools support platform and please excuse the late reply. Sorry you are having problems using GPG Suite.

    This KB-article explains what to do if you forgot your password or lost access to your secret key.

    Let me know where you are at after going through that KB and we will continue to debug with with follow up steps.

    All the best,
    Steve

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