Installation fails on LION (web)

jithin1987's Avatar

jithin1987

06 Mar, 2012 03:15 PM

During the last stage of the installation it fails. Is there any logs which I can check to see what is happening?

  1. 1 Posted by Alex on 06 Mar, 2012 03:40 PM

    Alex's Avatar

    Thanks for the feedback. Please download the latest version from http://nightly.gpgtools.org and paste the debug here. For more details see http://support.gpgtools.org/kb/faq/how-can-i-generate-debugging-inf... : Installer: installing, please click on "Menu: Window > Installer Log" (or press CMD+L), switch to "Show All Logs". See http://www.gpgtools.org/images/InstallerLog.png for a screenshot.

  2. 2 Posted by Jithin on 06 Mar, 2012 04:27 PM

    Jithin's Avatar

    Thanks Alex. Will try out the nighty ones.
    Also this is what I find in installed logs.

    Mar  6 21:40:58 degreethem-lm installd[19661]: PackageKit: ----- Begin install -----
    Mar  6 21:41:34 degreethem-lm installd[19661]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “CheckPrivateKey.pkg”." UserInfo=0x108be4510 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/GPGTools/GPGTools.mpkg/Contents/Packages/CheckPrivateKey.pkg, PKInstallPackageIdentifier=org.gpgtools.checkprivatekey, NSLocalizedDescription=An error occurred while running scripts from the package “CheckPrivateKey.pkg”.} {
            NSFilePath = "./postinstall";
            NSLocalizedDescription = "An error occurred while running scripts from the package \U201cCheckPrivateKey.pkg\U201d.";
            NSURL = "file://localhost/Volumes/GPGTools/GPGTools.mpkg/Contents/Packages/CheckPrivateKey.pkg";
            PKInstallPackageIdentifier = "org.gpgtools.checkprivatekey";
        }
    Mar  6 21:41:35 degreethem-lm Installer[18730]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
    Mar  6 21:41:35 degreethem-lm Installer[18730]: Displaying 'Install Failed' UI.
    Mar  6 21:41:35 degreethem-lm Installer[18730]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
    
  3. 3 Posted by Alex on 06 Mar, 2012 04:36 PM

    Alex's Avatar

    Thanks. Have you switched to "Show All Logs"?

  4. 4 Posted by Jithin on 06 Mar, 2012 07:22 PM

    Jithin's Avatar

    The installation works with the nightly builds.

  5. 5 Posted by Alex on 06 Mar, 2012 07:41 PM

    Alex's Avatar

    Good to hear that! We'll release them very soon...

  6. Alex closed this discussion on 06 Mar, 2012 07:41 PM.

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