keys.openpgp.org

Vincent Breitmoser's Avatar

Vincent Breitmoser

16 Jun, 2019 09:04 AM

I'm running the keys.openpgp.org service, and am receiving reports from users that using hkps://keys.openpgp.org as a keyserver in GPGTools locks or crashes the app. Apparently this affects GPG Suite 2018.5, on Mojave 10.14.5.

  1. Support Staff 1 Posted by Steve on 16 Jun, 2019 12:41 PM

    Steve's Avatar

    Hi Vincent,

    thanks for getting in touch. And thanks for that awesome approach to tackling the key server issues. We took note and do like the concept. We already have an open ticket to look into support for keys.openpgp.org which I connected with this discussion.

    We will look into the details and get back to you.

    Have a nice weekend,
    Steve

  2. Support Staff 2 Posted by Steve on 17 Jun, 2019 03:29 PM

    Steve's Avatar

    Tested this briefly but was unable to reproduce a crash.

    Could you direct the users encountering crashes to our support platform. Ideally they would file a new support discussion from System Preferences > GPG Suite > Send Report.

    Once the discussion is created it would be great if the affected users could visit their discussion in the browser and attach the crash log from there.

    Kind regards,
    Steve

  3. 3 Posted by Vincent Breitmo... on 17 Jun, 2019 03:44 PM

    Vincent Breitmoser's Avatar

    I will redirect them to your answer. Thanks for looking into it.

    Feel free to contact me if there are any other doubts about keys.openpgp.org :)

  4. 4 Posted by GG on 01 Jul, 2019 02:25 PM

    GG's Avatar

    Open the GPG Keychain app, open preferences and enter hkps://keys.openpgp.org/

    Result:

    Process: GPG Keychain [36864]
    Path: /Applications/GPG Keychain.app/Contents/MacOS/GPG Keychain
    Identifier: org.gpgtools.gpgkeychain
    Version: 1.4.6 (1514)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: GPG Keychain [36864]

    OS Version: Mac OS X 10.14.5 (18F132)

    System Integrity Protection: enabled

    Crashed Thread: 1 Dispatch queue: com.apple.root.default-qos

    Exception Type: EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY

    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'NSWindow drag regions should only be invalidated on the Main Thread!' abort() called
    terminating with uncaught exception of type NSException

  5. Support Staff 5 Posted by Steve on 01 Jul, 2019 10:20 PM

    Steve's Avatar

    Hi GG,

    could you please download and install our latest hotfix GPG Suite and see if the problem persists with that version.

    All the best,
    Steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  6. 6 Posted by GG on 02 Jul, 2019 07:21 AM

    GG's Avatar

    Hi Steve,

    the issue is fixed, thanks a lot!

    Regards
    GG

  7. Support Staff 7 Posted by Steve on 07 Jul, 2019 12:21 PM

    Steve's Avatar

    Thanks for the update. That's good news. If you run into any additional trouble don't hesitate to file a new discussion.

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