Mail app crashes after update to today's nightly

Paulina's Avatar

Paulina

04 Jun, 2018 10:10 AM

I was using the latest stable version, when all GPG tools disappeared from my Mail.app. Following the discussion here: https://gpgtools.tenderapp.com/discussions/problems/75210-gpgmail-a... I dowloaded the latest nightly (GPG Suite 2018.2 (2189n)), installed it and now my Mail.app crashes each time I try to turn it on.

I can turn on GPG Keychain without issues.

Some info from the crash report (not sure what will be most useful):
Crashed Thread: 12 Dispatch queue: NSOperationQueue 0x600001421ac0 (QOS: UNSPECIFIED)

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000070
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

  1. 1 Posted by Paulina on 04 Jun, 2018 10:22 AM

    Paulina's Avatar

    More info:
    I've updated MacOS last night, it's currently showing version: 10.13.5 (17F77).
    Restarting the system doesn't make any difference.

    Removing GPGMail.mailbundle from Mail.app (as described here: https://gpgtools.tenderapp.com/kb/gpgmail-faq/gpgmail-no-longer-wor...) allows Mail.app to turn on again, but, obviously, no GPG tools inside.

  2. Support Staff 2 Posted by Luke Le on 04 Jun, 2018 10:59 AM

    Luke Le's Avatar

    Hi Paulina,

    we are very sorry for you are having problems with GPG Suite.
    Would it be possible to include the entire crash report? You can find it under ~/Library/Logs/DiagnosticReports/ (press CMD + SHIFT + G in Finder and enter the path. Press enter again).

    Thanks!

  3. 3 Posted by Paulina on 04 Jun, 2018 11:03 AM

    Paulina's Avatar

    Hi Luke,

    Attaching reports from first crash after installing the nightly and first crash after system restart, no sure which one will be more helpful.

  4. Support Staff 4 Posted by Luke Le on 04 Jun, 2018 11:25 AM

    Luke Le's Avatar

    Hi Paulina,

    this crash is now fixed in GPG Suite nightly 2193n.
    It would be great if you could test it and report if it works.

    Thanks!

  5. 5 Posted by Paulina on 04 Jun, 2018 11:30 AM

    Paulina's Avatar

    Hi Luke,

    Yes, that seems to work! Mail.app launches correctly and the integration seems to work as well (encrypt/sign buttons are visible).

    Thanks!

  6. Support Staff 6 Posted by Steve on 04 Jun, 2018 02:44 PM

    Steve's Avatar

    Thanks again for reporting the crash. That's really appreciated.

    2018.2 will include the fix and will be released very soon.

    Have a nice day,
    steve

  7. Steve closed this discussion on 04 Jun, 2018 02:44 PM.

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