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Mail app crashes after update to today's nightly

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paulina.budzon

04 Jun, 2018 10:10 AM

I was using the latest stable version, when all GPG tools disappeared from my Mail.app. Following the discussion here: https://gpgtools.tenderapp.com/discussions/problems/75210-gpgmail-a... I dowloaded the latest nightly (GPG Suite 2018.2 (2189n)), installed it and now my Mail.app crashes each time I try to turn it on.

I can turn on GPG Keychain without issues.

Some info from the crash report (not sure what will be most useful):
Crashed Thread: 12 Dispatch queue: NSOperationQueue 0x600001421ac0 (QOS: UNSPECIFIED)

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000070
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

1. 1 Posted by paulina.budzon on 04 Jun, 2018 10:22 AM

   

   More info:
   I've updated MacOS last night, it's currently showing version: 10.13.5 (17F77).
   Restarting the system doesn't make any difference.

   Removing GPGMail.mailbundle from Mail.app (as described here: https://gpgtools.tenderapp.com/kb/gpgmail-faq/gpgmail-no-longer-wor...) allows Mail.app to turn on again, but, obviously, no GPG tools inside.

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2. Support Staff 2 Posted by Luke Le on 04 Jun, 2018 10:59 AM

   

   Hi Paulina,

   we are very sorry for you are having problems with GPG Suite.
   Would it be possible to include the entire crash report? You can find it under ~/Library/Logs/DiagnosticReports/ (press CMD + SHIFT + G in Finder and enter the path. Press enter again).

   Thanks!

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3. 3 Posted by paulina.budzon on 04 Jun, 2018 11:03 AM

   

   Hi Luke,

   Attaching reports from first crash after installing the nightly and first crash after system restart, no sure which one will be more helpful.

   • Mail_2018-06-04-110145_MacBook-Pro.crash 131 KB
   • Mail_2018-06-04-110603_MacBook-Pro.crash 137 KB
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4. Support Staff 4 Posted by Luke Le on 04 Jun, 2018 11:25 AM

   

   Hi Paulina,

   this crash is now fixed in GPG Suite nightly 2193n.
   It would be great if you could test it and report if it works.

   Thanks!

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5. 5 Posted by paulina.budzon on 04 Jun, 2018 11:30 AM

   

   Hi Luke,

   Yes, that seems to work! Mail.app launches correctly and the integration seems to work as well (encrypt/sign buttons are visible).

   Thanks!

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6. Support Staff 6 Posted by Steve on 04 Jun, 2018 02:44 PM

   

   Thanks again for reporting the crash. That's really appreciated.

   2018.2 will include the fix and will be released very soon.

   Have a nice day,
   steve

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7. Steve closed this discussion on 04 Jun, 2018 02:44 PM.