GPGMail: Gmail not sending emails

Ulisses's Avatar

Ulisses

16 Mar, 2017 03:06 AM

Mac Mail is not sending emails after installation

Expected
Sending emails

macOS           10.12.3     16D32
GPG Suite       2017.1n     34n     (6dd1232)
GPGMail         2.7         1203n   (b5be678)
GPG Keychain    1.3.3       1268n   (c5b0b38)
GPGServices     1.11        924n    (872e77d)
MacGPG2         2.0.30      889n    (b6073ed)
GPGPreferences  2.0.2       921n    (a5e7652)
Libmacgpg       0.7         781n    (536bf51)
pinentry        0.9.7       17n     (b75069d)
  1. Support Staff 1 Posted by Steve on 16 Mar, 2017 09:37 AM

    Steve's Avatar

    Hey Ulisses,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    You give very little detail about the issue you are seeing. Are you using any additional plugins?

    When you create a new draft are you able to enable encryption and signing when sending a test message to yourself?

    Are you seeing any error message when trying to send?

    What happens? Are you seeing a hang in Mail.app, a crash or is nothing visually happening and the draft just does not get sent?

    All the best,
    steve

  2. 2 Posted by Ulisses on 16 Mar, 2017 11:00 AM

    Ulisses's Avatar

    Hi Steve,

    I’ve a Gmail account on my Mac Mail, I’m trying to send signed emails and It’s not sending.

    I heard the sending sound, it’s appears in my sent box but the receipt don’t receive the email (i’ve tried sending email to another account).

    Are you using any additional plugins?
    I’m not using any plugin.

    When you create a new draft are you able to enable encryption and signing when sending a test message to yourself?
    The lock button (encrypt) appears grey, I can eneble or disable the signing button.

    Are you seeing any error message when trying to send?
    No errors.

    What happens?
    Nothing else happens, everything looks fine but the other art don’t receive the email.

    Thank you. :)

  3. Support Staff 3 Posted by Steve on 16 Mar, 2017 11:30 AM

    Steve's Avatar

    Should you be available, could you hop on our live chat here:
    https://www.hipchat.com/gi8zHW4K3

    We can't promise a solution, but we'd like to inspect this problem in more detail.

    All the best
    steve

  4. Support Staff 4 Posted by Steve on 16 Mar, 2017 12:08 PM

    Steve's Avatar

    Solved, everything was working as expected. Test mails exchanged.

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  5. Steve closed this discussion on 16 Mar, 2017 12:08 PM.

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