Steve on 28 Sep, 2017 07:53 PM
we are looking into this.
We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.
There's been an initial attempt to fix the problem, but we'll let you know as soon as we have a version to be tested.
The following two Knowledge Base articles explain how GPGServices is used:
KB explaining how to encrypt and sign text or files
Steve on 28 Sep, 2017 08:14 PM
If you are not available at this moment, could you disable GPGMail and try to extract the message in question (likely the one selected when opening Mail.app). That way we could take a closer look at how this message is structured and what is causing the hang.
To temporarily disable GPGMail:
shut down mail.app
navigate to /Library/Mail/Bundles or ~/Library/Mail/Bundles and copy GPGMail.mailbundle to your desktop
now delete GPGMail.mailbundle from the original folder
Restart mail and check in Mail.app > Preferences if you still see GPGMail. It should be gone.
To re-enable mail, close Mail.app and move the bundle file back to the Bundles folder.
Please export the message in question, so that we can have a closer look. To export, simply select the message in Mail.app and press CMD + SHIFT + S, select "Raw Message Source" as type and save it.
Attach the resulting .eml file to this discussion by visiting it in your browser (email reply should work but sometimes attachments do not arrive).