Home → Nightly →

GPG Keychain: error messages

• Edit

Alissa

16 Jul, 2019 08:27 PM

Details:
Search keys failed! (General error)
Code = 1
Error text:
gpg: error searching keyserver: General error
gpg: keyserver search failed: General error

Expected
a key to import

macOS                   10.12.6     16G1918
GPG Suite               2018.5      2371n   (6f26711)
GPG Mail                2.8.1       1279n   (1d636f1e)
GPG Keychain            1.4.6       1515n   (560b5a9)
GPG Services            1.11.6      1057n   (a2b7f21)
MacGPG                  2.2.10      920n    (b487092)
GPG Suite Preferences   2.1.4       1074n   (ad934a9)
Libmacgpg               0.8.7       893n    (78f424a)
pinentry                1.1.0       32n     (6a7ab8b)

1. Support Staff 1 Posted by Steve on 20 Jul, 2019 07:31 PM

   

   Hi Alissa,

   unfortunately there are a variety of reasons why a key search can fail.

   Is there any chance that you are using Little Snitch or any other firewall on your Mac? If so, please temporarily disable that software and repeat your search.

   Can you let us know which key server address you see in GPG Keychain > Preferences > Key Server. What happens if you switch to the other default key servers in the list?

   Could you try to change your nameserver to 1.1.1.1 and let us know if that fixes your problem? To change your DNS open System Preferences > Network > Advanced > DNS. Add a new entry with 1.1.1.1 as value and drag it to the very top of the list. Confirm with "OK" and then select "Apply". You can easily revert by removing that entry from the list.

   Best,
   Steve

   • Edit

2. Support Staff 2 Posted by Steve on 29 Jul, 2019 05:03 PM

   

   Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

   All the best,
   Steve

   • Edit

3. Steve closed this discussion on 29 Jul, 2019 05:03 PM.