Lost PGP Secret Key

eric van zyl's Avatar

eric van zyl

22 May, 2018 10:15 AM

Which of our tools is giving you problems?

I recently registered using your encryption technology, however seems to have lost my password, or passphrase to unlock the OpenPGP secret key for [email blocked]. Can you please assist or advise on how to resolve this?

  1. Support Staff 1 Posted by Steve on 23 May, 2018 11:21 AM

    Steve's Avatar

    Hi Eric,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    There is no registration involved in GPG Suite. But you created an OpenPGP key locally it seems.

    This KB-article explains what to do if you forgot your password or lost access to your secret key.

    Let me know if that KB brought you back on track or if you need further assistance.

    Best,
    steve

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • PGP.jpeg 112 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac