tag:gpgtools.tenderapp.com,2011-11-04:/discussions/feedback/5224-update-installed-password-failsGPGTools: Discussion 2018-10-18T19:58:49Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T02:08:08Z2017-12-07T02:08:09ZUpdate installed: Password Fails<div><p>Got a similar problem with version 2.7.1 (build 1254) on macOS Sierra 10.12.6. It’s possible for me to send encrypted messages. I have to re-enter my passphrase every single time, but the email will be sent. After receiving the encrypted message, the password prompt will open again, but won’t accept the correct passphrase.</p></div>meNeithertag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T02:31:23Z2017-12-07T02:31:25ZUpdate installed: Password Fails<div><p>I do have a backup system and may have to go back to previous version if I can't resolve this. macOS 10.11.6</p>
<p>I won't go to Sierra. It disrupts too many older reliable items/features.</p></div>mikexryantag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T03:37:31Z2017-12-07T03:37:31ZUpdate installed: Password Fails<div><p>I‘m sorry for being unclear. I just wanted to confirm, that your problem exists on Sierra, too. It seems to me, that the newest release introduces a bug regarding passphrases.</p>
<p>Because of this, I cannot decrypt the messages I receive.</p></div>meNeithertag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T17:04:17Z2017-12-07T20:09:44ZUpdate installed: Password Fails<div><p>Without an answer I'm forced to move back. Why would you release an upgrade if it weren't throughly tested? This is not a game, it's a major piece of security. If you're using macOSX my advice is to avoid GPG. This upgrade has ended any respect I had for the product. Time to pull out the linux machine dam it.</p></div>mikexryantag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T17:24:54Z2017-12-07T17:24:56ZUpdate installed: Password Fails<div><p>I have similar issue on the new update, on 10.13.1, After receiving the encrypted message, the password prompt will open again, but won’t accept the correct passphrase.</p></div>Branden Siutag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T17:48:14Z2017-12-07T17:48:14ZUpdate installed: Password Fails<div><p>Hi mike and others,</p>
<p>we are very sorry you are experiencing issues with the latest release of GPG Suite.<br>
We believe this might be related due to a custom install of gpg which you have on your computers along side MacGPG2 from GPG Suite.</p>
<p>Please run the following command and let us know what the output is:</p>
<pre>
<code>/usr/local/bin/gpg --version</code>
</pre>
<p>In order to be able to help each of you in the most efficient manner, we would like to ask you to create separate discussions. While the problem might seem to be same, the reason for it is very often not.</p>
<p>Thanks</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T18:11:06Z2017-12-07T18:11:06ZUpdate installed: Password Fails<div><p>gpg (GnuPG) 1.4.9<br>
Copyright (C) 2008 Free Software Foundation, Inc.<br>
License GPLv3+: GNU GPL version 3 or later <a href="http://gnu.org/licenses/gpl.html">http://gnu.org/licenses/gpl.html</a><br>
This is free software: you are free to change and redistribute it.<br>
There is NO WARRANTY, to the extent permitted by law.</p>
<p>Home: ~/.gnupg<br>
Supported algorithms:<br>
Pubkey: RSA, RSA-E, RSA-S, ELG-E, DSA<br>
Cipher: 3DES, CAST5, BLOWFISH, AES, AES192, AES256, TWOFISH<br>
Hash: MD5, SHA1, RIPEMD160, SHA256, SHA384, SHA512, SHA224<br>
Compression: Uncompressed, ZIP, ZLIB, BZIP2</p>
<p>Branden Siu | EPAC Technologies, Inc.<br>
510.317.7979 x236 office | 510.300.2036 direct | <a href="mailto:brandens@epac.com">brandens@epac.com</a> <a href="mailto:brandens@epac.com">brandens@epac.com</a><br>
2561 Grant Avenue, San Leandro, CA 94579</p>
<ul>
<li>This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. - If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited</li>
</ul></div>Branden Siutag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T18:25:33Z2017-12-07T18:25:34ZUpdate installed: Password Fails<div><p>seems my key show unknown now</p>
<p>Gundams-Panel:~ brandensiu$ /usr/local/bin/gpg --version<br>
gpg (GnuPG) 1.4.9<br>
Copyright (C) 2008 Free Software Foundation, Inc.<br>
License GPLv3+: GNU GPL version 3 or later <a href="http://gnu.org/licenses/gpl.html">http://gnu.org/licenses/gpl.html</a><br>
This is free software: you are free to change and redistribute it.<br>
There is NO WARRANTY, to the extent permitted by law.</p>
<p>Home: ~/.gnupg<br>
Supported algorithms:<br>
Pubkey: RSA, RSA-E, RSA-S, ELG-E, DSA<br>
Cipher: 3DES, CAST5, BLOWFISH, AES, AES192, AES256, TWOFISH<br>
Hash: MD5, SHA1, RIPEMD160, SHA256, SHA384, SHA512, SHA224<br>
Compression: Uncompressed, ZIP, ZLIB, BZIP2</p>
<p>Branden Siu | EPAC Technologies, Inc.<br>
510.317.7979 x236 office | 510.300.2036 direct | <a href="mailto:brandens@epac.com">brandens@epac.com</a> <a href="mailto:brandens@epac.com">brandens@epac.com</a><br>
2561 Grant Avenue, San Leandro, CA 94579</p>
<ul>
<li>This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. - If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message, or the taking of any action based on it, is strictly prohibited</li>
</ul></div>Branden Siutag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T18:31:41Z2017-12-10T15:48:06ZUpdate installed: Password Fails<div><p>Thanks, I think i found the answer</p></div>Branden Siutag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T18:32:39Z2017-12-07T18:32:39ZUpdate installed: Password Fails<div><p>We can confirm that we have found the issue in our code and it's only triggered by a custom gpg build installed under /usr/local/bin/gpg which is why we have not been able to find it earlier in our testing.</p>
<p>Please run the following command as a temporary fix:</p>
<pre>
<code>sudo mv /usr/local/bin/gpg /usr/local/bin/gpg-v1
sudo ln -s /usr/local/MacGPG2/bin/gpg /usr/local/bin/gpg</code>
</pre>
<p>That should fix the problem you all are having</p>
<p>A permanent fix and better compatibility with custom GnuPG versions will be included in a future release.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T18:36:19Z2017-12-10T15:48:29ZUpdate installed: Password Fails<div><p>already did. will keep an eye on it, but thanks for your time!</p></div>Branden Siutag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T18:37:54Z2017-12-07T18:37:56ZUpdate installed: Password Fails<div><p>Luke</p>
<p>Thank you for the work around!</p></div>alptag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T21:01:14Z2017-12-07T21:01:14ZUpdate installed: Password Fails<div><p>gpg (GnuPG) 1.4.9<br>
Copyright (C) 2008 Free Software Foundation, Inc.<br>
License GPLv3+: GNU GPL version 3 or later <a href="http://gnu.org/licenses/gpl.html">http://gnu.org/licenses/gpl.html</a><br>
This is free software: you are free to change and redistribute it.<br>
There is NO WARRANTY, to the extent permitted by law.</p>
<p>Home: ~/.gnupg<br>
Supported algorithms:<br>
Pubkey: RSA, RSA-E, RSA-S, ELG-E, DSA<br>
Cipher: 3DES, CAST5, BLOWFISH, AES, AES192, AES256, TWOFISH<br>
Hash: MD5, SHA1, RIPEMD160, SHA256, SHA384, SHA512, SHA224<br>
Compression: Uncompressed, ZIP, ZLIB, BZIP2</p></div>mikexryantag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T21:11:45Z2017-12-07T21:12:56ZUpdate installed: Password Fails<div><p>The sudo is not working:</p>
<p>--Company-5:~ mikexryan$ sudo mv /usr/local/bin/gpg /usr/local/bin/gpg-v1 Password:<br>
Shows a small key next to password, won't let me input a password, don't know which password it wants, system? gpg password? Either way, won't let me type in. I shouldn't be posting my private info here, don't appreciate it at all but here's what I get:</p>
<p>Out of of business right now and I've got five online stores, can't confirm any purchases. So angry over this. I'm dead in the water ARGGGHHH!</p></div>mikexryantag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T21:12:51Z2017-12-07T21:12:51ZUpdate installed: Password Fails<div><p>Hi mike,</p>
<p>if you hop onto our live chat for a minute we'll get you sorted:<br>
<a href="https://www.hipchat.com/gyyOrLdWt">https://www.hipchat.com/gyyOrLdWt</a></p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T21:15:18Z2017-12-07T21:15:18ZUpdate installed: Password Fails<div><p>I can't deal with customers and live chat at the same time. Too angry and will take day off tomorrow and remove the whole dam thing, go back to linux. So angry.</p></div>mikexryantag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T21:17:44Z2017-12-07T21:17:44ZUpdate installed: Password Fails<div><p>If you are not familiar with Terminal, the quickest way back is to simply re-install 2017.1:<br>
<a href="https://releases.gpgtools.org/GPG_Suite-2017.1.dmg">https://releases.gpgtools.org/GPG_Suite-2017.1.dmg</a></p>
<p>Hope that helps.</p></div>Luke Letag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-07T22:09:07Z2017-12-07T22:09:07ZUpdate installed: Password Fails<div><p>@Mike: re your terminal questions. The fact that you do not see typing when typing your password in terminal is by design and expected.</p>
<p>Your admin password is being requested for the sudo command. So enter the password you use to log into your mac and see if that does the trick.</p>
<p>Best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-08T00:06:16Z2017-12-08T00:06:17ZUpdate installed: Password Fails<div><p>@Luke Le: Thank you. Your <a href="#comment_44248606">suggestion</a> solved the problem for me. :)</p></div>meNeithertag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-08T15:27:18Z2017-12-08T15:27:19ZUpdate installed: Password Fails<div><p>Hi,<br>
thank you for the work around it works for me<br>
I fixed the issue</p></div>Guidotag:gpgtools.tenderapp.com,2011-11-04:Comment/442401722017-12-10T15:49:52Z2017-12-10T15:49:52ZUpdate installed: Password Fails<div><p>Thanks for the feedback @Guido and @meNeither. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Should anybody still be facing issues, please do file a new discussion and we will make sure to help you out getting your setup fixed.</p>
<p>Best,<br>
steve</p></div>Steve