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GPGServices: Encrypt problem with text in TextEdit

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dillan teagle

03 Oct, 2017 01:39 PM

Encrypt text

I open text edit, highlight the text and select-services-"encrypt fil in new window" (encrypt file) option is not available
Nothing happens, Text Edit freezes. Eventually i have to force quit every time.

What did you expect instead

for it to work, i believe it actually did the first time i used it last week

no other mail.app plugins

1. Support Staff 1 Posted by Steve on 07 Oct, 2017 05:12 PM

   

   Hi Dillan,

   welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

   Which version of GPG Suite are you running?

   Do you have all GPGServices options enabled?

   1. Following is our 'How do I activate GPGServices?' Knowledge Base article

   URL: https://gpgtools.tenderapp.com/kb/faq-gpgservices/how-do-i-activate...

   Sometimes GPGServices will not show in the contextual menu after installing GPG Suite. Please check, that GPGServices are activated correctly:

   • open System Preferences > Keyboard > Keyboard Shortcuts > Services
   • GPGServices needs to be activated in two locations
     1. The Files and Folders section
     2. The Text section please activate:

   With both sections enabled, retry to use GPGServices from the contextual menu. In case the issue persists, also try using the services menu from the menubar, e.g. TextEdit > Services > OpenPGP:

   

   2. Following is our ' GPGServices installed but not showing up in services menu' Knowledge Base article

   URL: https://gpgtools.tenderapp.com/kb/gpgservices-faq/gpgservices-insta...

   In rare occasions, GPGServices may not show in the contextual menu and the menubar, despite being correctly activated.

   1. Download and install the latest GPG Suite

   Should the issue persist:

   1. Download and install Onyx
      
   2. launch Onyx
   3. select "Automation" and make sure all three "Maintenance" options are ticked
   4. press "Execute"to start
   5. once the process is done, restart your system

   

   After the system restart, open TextEdit and see if GPGServices shows in the contextual menu.

   Also just to make sure: if you want to encrypt text in TextEdit you would be looking to use Right-Click > Services > OpenPGP: Encrypt Selection

   Encrypt file will only work with files.

   Let me know how that goes.

   All the best,
   steve

   • Edit

2. Steve closed this discussion on 16 Feb, 2018 05:11 PM.