tag:gpgtools.tenderapp.com,2011-11-04:/discussions/feedback/2758-no-buttons-have-appeared-in-my-mail-mac-after-installation-to-encryptGPGTools: Discussion 2017-07-12T22:10:06Ztag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T20:11:21Z2017-07-12T20:11:21ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Hi BobbyB84,</p>
<p>welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.</p>
<p>When you open GPG Keychain and tick the bottom right option, how many entries are then listed in the main window?</p>
<p>Could you please send a debug log from your affected machine: Open System Preferences > GPGPreferences / GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.</p>
<p>All the best,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T20:21:08Z2017-07-12T20:21:08ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Hi Steve,</p>
<p>Thanks for coming back - I have one, my own once I tick the bottom right button, just sent the info requested…</p>
<p>Thanks,</p>
<p>Rob</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T20:23:54Z2017-07-12T20:23:54ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Thanks a bunch. You are still running GPG Suite 2016.10 on your system.</p>
<p>We currently offer GPG Suite 2016.10 (stable) and GPG Suite 2017.1 (beta). GPGMail for macOS 10.12 Sierra is in beta. To switch to the beta channel:</p>
<ol>
<li>open GPGPreferences > Settings<br></li>
<li>in the Update section tick the checkbox to 'Include beta builds'<br></li>
<li>optionally also enable automatic update checks, to ensure you are notified about new beta releases<br></li>
<li>press 'Check Now'</li>
</ol>
<p>After that GPGMail should be up and running again.</p>
<p>If you see any trouble using the beta, please let us know.</p>
<p>Let me know if that did the trick,<br>
steve</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T20:28:16Z2017-07-12T20:28:16ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Brilliant - thanks Steve. Buttons showing now so i’ll spend some time with the guide and hopefully I’ll get the hang of it.</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T20:44:10Z2017-07-12T20:44:10ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Sorry Steve - grey buttons now...any ideas? I setup a new key so was unable to reply (I thought a new one may be required because of the grey buttons.</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:08:42Z2017-07-12T21:08:42ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Please ignore - resolved and thanks!</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:14:49Z2017-07-12T21:14:49ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Great news. Care to share how you where able to solve this?</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:19:08Z2017-07-12T21:19:08ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Just being a novice - you need to have another public key before being able to encrypt or have the option to!</p>
<p>Out of interest - if you are sending a general email without GPG, does the digital signing make any difference or can it be turned off?</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:20:15Z2017-07-12T21:20:15ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>The signing part is explained in the end of our <a href="https://gpgtools.tenderapp.com/kb/how-to/first-steps-where-do-i-start-where-do-i-begin-setup-gpgtools-create-a-new-key-your-first-encrypted-mail">Getting Started Tutorial</a>.</p>
<p>Let me know if that answers your question.</p>
<p>Do you now have to keys in GPG Keychain listed as "sec/pub" in the first column?</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:30:15Z2017-07-12T21:30:15ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Great - yes makes sense although does the digital signature transfer from mac to windows? I just did a test and it comes as an attachment and windows does not know which program to open the signature with?</p>
<p>Yes 2 setup now.</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:33:29Z2017-07-12T21:33:29ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Are the 2 keys intentional? If they exist for the same email address you may want to revoke one of the keys: This <a href="https://gpgtools.tenderapp.com/kb/faq-gpg-keychain-access/how-to-revoke-a-key-or-can-i-delete-a-key-from-the-key-servers">KB-article</a> explains how to revoke a key.</p>
<p>Note: This <a href="https://gpgtools.tenderapp.com/kb/how-to/add-more-email-addresses-user-ids-to-your-existing-key">KB-article</a> explains how to add more than one email address to an existing key. The email addresses in a key are called userIDs and you can add as many as you want.</p>
<p><b>Important note</b>: Note that all email addresses you add to a single key can be connected to one identity. Depending on your use-case this might be wanted or should be avoided. Please consider that first and then proceed.</p>
<p>OpenPGP is platform independent. So if you use an email client on windows with gpg4win installed (OpenPGP plugin) or Thunderbird + Enigmail for that matter, the signature can be verified.</p>
<p>In case no OpenPGP plugin is installed, the signature shows as attachment file. It may be a good idea to add a little info to your email signature explaining that your mails are signed with OpenPGP and that an attachment may show in case no OpenPGP plugin is installed on the receiving end.</p>
<p>Signing imo still makes sense in those cases. Should your contact decide they want to verify the signature, they can always do that.</p></div>Stevetag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T21:38:06Z2017-07-12T21:38:06ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Setup correctly as I have 2 emails but thank you.</p>
<p>All very clear and again thanks for the idiots guide, up and running now!</p></div>BobbyB84tag:gpgtools.tenderapp.com,2011-11-04:Comment/429745422017-07-12T22:10:04Z2017-07-12T22:10:04ZNo buttons have appeared in my Mail (Mac) after installation to encrypt <div><p>Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.</p>
<p>Best, steve</p></div>Steve