Microsoft Inc. / Microsoft Customer Support: is blockig "GPGTools" Signature (Apple Inc. Mail 10.3) / signature.asc

Dragnic Informationstechnologie Service & Consulting  Vladimir Dragnić's Avatar

Dragnic Informationstechnologie Service & Consulting  Vladimir Dragnić

06 Feb, 2017 12:59 PM

Which of our tools is giving you problems?

The "Microsoft Inc. / Microsoft Customer Support" is blockig "GPGTools" Signature (Apple Inc. Mail 10.3) / signature.asc.

See the "Autoreply-Mail of Microsoft Customer Support ([email blocked]):

" The following attachment(s) could not be processed by the Microsoft support system: signature.asc: The attachment extension was not valid. Please be aware of the following restrictions on e-mail the system can accept: 1. File size cannot exceed 5 MB. If you need to send in a larger attachment, please zip it before that. 2. Only the following attachments formats are allowed: accdb, avi, bmp, cab, cap, chls, csv, doc, docx, dotx, eml, err, evt, gif, gz, htm, html, hwl, ico, jpeg, jpg, lic, log, mdb, mht, mp3, mpg, msg, msi, nfo, oft, pcap, pdf, png, potx, ppt, pptx, psf, pst, pub, rar, rtf, saz, stp, swf, text, tiff, tif, txt, uccapilog, uccp, uccplog, vcf, vsd, wdb, wks, wma, wmf, wmv, wps, wpt, xlr, xls, xlsx, xlt, xltx, xml, xps, zip. For file types in any other format, please convert to a .zip format before re-sending. Further information can be found here: http://office.microsoft.com/en-us/help/ha011276901033.aspx ."

Cu. Vladimir

Dragnic Informationstechnologie Service & Consulting  Vladimir Dragnić

  1. Support Staff 1 Posted by Steve on 18 Feb, 2017 03:17 PM

    Steve's Avatar

    Hey Vladimir,

    I am not sure what we can do about this. It is something you should probably bring up with Microsoft. It is not as simply to get in touch with MS as it is to reach apple. But maybe you find a way?

    All the best,
    steve

  2. Steve closed this discussion on 04 May, 2017 12:15 PM.

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