iPGMail and GPGMail don't decrypt mails

James 's Avatar


22 Jul, 2016 10:11 AM

Which of our tools is giving you problems?

GPG Keychain Version 1.2.1 (1147).

Paste version-info of all components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Describe your problem. Add as much detail as possible. I would like to read emails on both my Mac and my Iphone. Your support statement recommends that I run ipgmail.
iOS https://itunes.apple.com/app/ipgmail/id430780873?mt=8

I have tried a couple of times...when I send emails from my Mac to Iphone and vice versa ...they do not decrypt.

  1. Support Staff 1 Posted by Steve on 27 Jul, 2016 02:16 PM

    Steve's Avatar

    Hey James,

    welcome to the GPGTools community support platform.

    For questions regarding the usage of iPGMail please contact the developers at https://ipgmail.com/support/

    If you would like to share with other users that may be seeing a similar problem, what the solution was, we would appreciated, if you post any findings.

    Keep in mind, you need to transfer your secret key to your mobile in order for the decryption process to work in iOS.

    EDIT: What error are you seeing when you send an encrypted message to yourself from your mobile? Can you please attach a screenshot to this discussion by visiting it in your browser.

    All the best,

  2. Support Staff 2 Posted by Steve on 21 Sep, 2016 01:21 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 21 Sep, 2016 01:21 PM.

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