Uninstalled GPG Suite

Denny Schlesinger's Avatar

Denny Schlesinger

22 Sep, 2018 10:46 PM

Which of our tools is giving you problems?

GPG Suite

Describe your problem. Add as much detail as possible.

I just got the notification of a new update so I did. The new version insisted that I either try or buy GPG Mail but don't want to do either but there is no Cancel button anywhere so I had to force quit Mail and uninstall GPG Suite.

Denny Schlesinger

  1. 1 Posted by Aki Nofftz on 22 Sep, 2018 11:47 PM

    Aki Nofftz's Avatar

    Me too, also uninstalled.

  2. Support Staff 2 Posted by Steve on 18 Oct, 2018 12:40 AM

    Steve's Avatar

    Hi Denny & Aki,

    thanks for taking the time to share your thoughts and feelings.

    Please excuse the late reply, we are deeply sorry for not responding earlier. The amount of feedback we received in regards to the GPG Suite 2018.4 release was overwhelming - both positive and negative. We are doing our best to catch up as fast as we can.

    We sincerely apologize that the introduction of the GPG Mail Support Plan wasn't communicated as clear as we had hoped. We can absolutely understand if that frustrates you.

    All the open questions should now be answered on the following pages:

    In order to make it abundantly clear for users who haven't updated to 2018.4 yet, we have added a red banner on top of our release notes:
For reference the [original release notes].(https://entp-tender-production.s3.amazonaws.com/assets/e2eb257eb489...)

    To sum up the most important points about GPG Mail 3 and the Support Plan:

    • GPG Mail trial will work for 30 days with no restrictions
    • After 30 days you will still be able to read all of your encrypted emails - GPG Mail will no longer encrypt/sign or verify emails
    • Once you have purchased the GPG Mail Support Plan, it is valid for GPG Mail 3. Depending on the necessary changes, next years macOS release might see GPG Mail 4 or might see GPG Mail 3 going on. We wanted to keep the option open to support more than one new OS in one major version of GPG Mail. Special prices will be available for upgrades

    We would really like to see you stay, but want to assure you that even if you don't like our offering there are many alternatives available. The encryption technology which is used in GPG Suite is not a proprietary one, so you are not reliant on our tools to decrypt your existing emails. There is no lock-in. In additon all of our source code is available publicly.


  3. Steve closed this discussion on 18 Oct, 2018 12:40 AM.

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