Unangekündigter Support Plan im Update

Sebastian Slania's Avatar

Sebastian Slania

22 Sep, 2018 03:25 PM

Ok, ich habe gespendet und würde es mir auch überlegen zu zahlen, aber so unangekündigten das ins Update hineinzuschieben ist etwas ungeschickt. Ich hätte eine klare Kommunikation vor dem Update erwartet.

  1. 1 Posted by Paul on 26 Sep, 2018 05:23 AM

    Paul's Avatar

    Danke, dass Ihr heimlich das Update auf die kostenpflichtige Version auf meinem Rechner installiert habt. Ich war erschrocken, als ich heute beim Start des Mailprogramms aufgefordert wurde zu zahlen, oder die Testversion zu aktivieren. So was ist doch großer Mist! Ich möchte als mündiger Mensch die Wahl haben, ob ich etwas installiere oder nicht. Wie komme ich denn jetzt wieder zur Vorversion zurück? Scheinbar habt Ihr sie ja ganz zu fällig nicht mehr in den Download-Verzeichnissen gelistet.

  2. Support Staff 2 Posted by Steve on 17 Oct, 2018 11:15 PM

    Steve's Avatar

    Hi Sebastian & Paul,

    thanks for taking the time to share your thoughts and feelings.

    We sincerely apologize that the introduction of the GPG Mail Support Plan wasn't communicated as clear as we had hoped. We can absolutely understand if that frustrates you.

    All the open questions should now be answered on the following pages:

    In order to make it abundantly clear for users who haven't updated to 2018.4 yet, we have added a red banner on top of our release notes:
    release_notes_2.png 
For reference the [original release notes].(https://entp-tender-production.s3.amazonaws.com/assets/e2eb257eb489...)

    To sum up the most important points about GPG Mail 3 and the Support Plan:

    • GPG Mail trial will work for 30 days with no restrictions
    • After 30 days you will still be able to read all of your encrypted emails - GPG Mail will no longer encrypt/sign or verify emails
    • Once you have purchased the GPG Mail Support Plan, it is valid for GPG Mail 3. Depending on the necessary changes, next years macOS release might see GPG Mail 4 or might see GPG Mail 3 going on. We wanted to keep the option open to support more than one new OS in one major version of GPG Mail. Special prices will be available for upgrades

    We would really like to see you stay, but want to assure you that even if you don't like our offering there are many alternatives available. The encryption technology which is used in GPG Suite is not a proprietary one, so you are not reliant on our tools to decrypt your existing emails. There is no lock-in. In additon all of our source code is available publicly.

    Best,
    Steve

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