Repeatedly asking for passphrase

Mike's Avatar

Mike

30 Aug, 2018 04:22 PM

I keep getting dialogue box asking for passphrase when I try to compose an email. I uninstalled GPG suite but I still get this and have the "OpenPGP" button in the top right corner of my emails. This just started happening this morning.

  1. Support Staff 1 Posted by Steve on 02 Sep, 2018 05:48 PM

    Steve's Avatar

    Hi Mike,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    In case you do want to uninstall GPG Suite: This KB-article explains how to uninstall GPGTools.

    In case you do not want to be bothered by the password requests and keep using GPG Suite: Please see this KB-article on how to manage passwords for your keys.

    Let me know if you need further assistance with either option.

    All the best,
    steve

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