No Mail Encryption Tools In Beta 6 Yosemite 10.10.3

Steve Two's Avatar

Steve Two

25 Apr, 2015 08:29 AM

After upgrading to Beta 6 the sign and encrypt tools and buttons completely disappeared from Apple Mail, and therefore no email can be signed nor encrypted. Reinstallation didn't have any effect.

Any idea?

  1. 1 Posted by Thomas_U on 25 Apr, 2015 08:43 AM

    Thomas_U's Avatar

    As everything is working fine here (same system, same update) I would recommend:

    1. uninstall GPGTools

    2. install beta6 again

    3. repair permissions on bootdrive

    4. restart

    5. test

  2. 2 Posted by Steve Two on 25 Apr, 2015 09:10 AM

    Steve Two's Avatar

    Tested and not working.

    It is as if the Mail component did not install.

    My partition is encrypted, however. Does that make any difference?

  3. 3 Posted by Steve Two on 25 Apr, 2015 11:18 AM

    Steve Two's Avatar

    Apparently now it works.

    It needed another clean install and a reboot.

    Mysteries of the IT.

  4. Support Staff 4 Posted by Steve on 26 Apr, 2015 12:32 PM

    Steve's Avatar

    Hey Steve,

    sounds like some glitch happening during installation. If you manage to detect a reproducible pattern for this issue, we're happy to investigate.

    Should this happen again, please create an Installer log as described here:

    In that case please set this discussion to "Private" with the toggle button on the right.

    Since things are working now, I'm closing this discussion. You can always re-open or create a new discussion.

    Enjoy your weekend!

  5. Steve closed this discussion on 26 Apr, 2015 12:32 PM.

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