Encryption Problem

Brooks Mick's Avatar

Brooks Mick

18 Mar, 2015 01:19 AM

The lock is greyed out, inactive, on iMac Mail on my machine even though the install went OK and the green GPG button shows up on the mail. The signature feature does work.

  1. Support Staff 1 Posted by Steve on 30 Mar, 2015 10:31 AM

    Steve's Avatar

    Hi Brooks,

    did you try following our Getting Started Tutorial? Where you able to send an encrypted mail to yourself?

    All the best,

  2. 2 Posted by Brooks Mick on 31 Mar, 2015 08:05 PM

    Brooks Mick's Avatar

    Yes, got it going OK. Thanks much.


  3. Support Staff 3 Posted by Steve on 10 Apr, 2015 07:11 PM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  4. Steve closed this discussion on 10 Apr, 2015 07:11 PM.

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