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gpg mail disabled

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mike connor

17 Mar, 2015 06:38 PM

i have the latest version installed. Everything was working. Now it is now. It's disabled. Button grayed out.

1. 1 Posted by Micha on 24 Mar, 2015 06:37 PM

   

   Hello, same problem here.

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2. 2 Posted by GPG-user on 24 Mar, 2015 08:37 PM

   

   Your beta has expired! :-)

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3. Support Staff 3 Posted by Steve on 25 Mar, 2015 04:14 PM

   

   Hi Mike, Micha and anonymous GPG-user,

   could you please download and install GPG Suite b6 from our homepage. Then let me know if you are back to working state.

   All the best,
   steve

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4. 4 Posted by Thomas on 25 Mar, 2015 04:33 PM

   

   Same here, using the latest software but encryption ist greyed out....

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5. 5 Posted by michael connor on 25 Mar, 2015 04:33 PM

   

   everything is working. Thanks

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6. 6 Posted by Michael Kleinsc... on 25 Mar, 2015 04:41 PM

   

   Hey Steve,

   I installed GPG Suite b6 but the GPG buttons stays grey. I can decrypt mails but I can not encrypt or sign new mails.

   Thanks for helping.

   With best regards,
   Micha

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7. Support Staff 7 Posted by Steve on 25 Mar, 2015 07:08 PM

   

   Michael K. and Thomas: could you hop on our live chat?

   https://www.hipchat.com/gi8zHW4K3

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8. 8 Posted by Michael Kleinsc... on 26 Mar, 2015 05:15 AM

   

   Hello,

   I think I´m a little bit late. When are you going to be back in the live chat today?

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9. Support Staff 9 Posted by Steve on 26 Mar, 2015 02:36 PM

   

   Online now.

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10. 10 Posted by Micha on 28 Mar, 2015 10:15 AM

    

    Hi Steve,

    When are you going to be online again?

    Thanks in advance.

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11. Support Staff 11 Posted by Steve on 28 Mar, 2015 06:57 PM

    

    now

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12. Support Staff 12 Posted by Steve on 28 Mar, 2015 10:39 PM

    

    MIchaels issue was resolved via livechat. His email wasn't 100% identical in mail.app > accounts than what he used for his key. A single character was forgotten.

    Working now as expected.

    I think we got everybody covered now.

    Happy weekend and if you run into more trouble open another discussion.

    Kindly,
    steve

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13. Steve closed this discussion on 28 Mar, 2015 10:39 PM.