gpg mail disabled

mike connor's Avatar

mike connor

17 Mar, 2015 06:38 PM

i have the latest version installed. Everything was working. Now it is now. It's disabled. Button grayed out.

  1. 1 Posted by Micha on 24 Mar, 2015 06:37 PM

    Micha's Avatar

    Hello, same problem here.

  2. 2 Posted by GPG-user on 24 Mar, 2015 08:37 PM

    GPG-user's Avatar

    Your beta has expired! :-)

  3. Support Staff 3 Posted by Steve on 25 Mar, 2015 04:14 PM

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    Hi Mike, Micha and anonymous GPG-user,

    could you please download and install GPG Suite b6 from our homepage. Then let me know if you are back to working state.

    All the best,

  4. 4 Posted by Thomas on 25 Mar, 2015 04:33 PM

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    Same here, using the latest software but encryption ist greyed out....

  5. 5 Posted by michael connor on 25 Mar, 2015 04:33 PM

    michael connor's Avatar

    everything is working. Thanks

  6. 6 Posted by Michael Kleinsc... on 25 Mar, 2015 04:41 PM

    Michael Kleinschnitker's Avatar

    Hey Steve,

    I installed GPG Suite b6 but the GPG buttons stays grey. I can decrypt mails but I can not encrypt or sign new mails.

    Thanks for helping.

    With best regards,

  7. Support Staff 7 Posted by Steve on 25 Mar, 2015 07:08 PM

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    Michael K. and Thomas: could you hop on our live chat?

  8. 8 Posted by Michael Kleinsc... on 26 Mar, 2015 05:15 AM

    Michael Kleinschnitker's Avatar


    I think I´m a little bit late. When are you going to be back in the live chat today?

  9. Support Staff 9 Posted by Steve on 26 Mar, 2015 02:36 PM

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    Online now.

  10. 10 Posted by Micha on 28 Mar, 2015 10:15 AM

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    Hi Steve,

    When are you going to be online again?

    Thanks in advance.

  11. Support Staff 11 Posted by Steve on 28 Mar, 2015 06:57 PM

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  12. Support Staff 12 Posted by Steve on 28 Mar, 2015 10:39 PM

    Steve's Avatar

    MIchaels issue was resolved via livechat. His email wasn't 100% identical in > accounts than what he used for his key. A single character was forgotten.

    Working now as expected.

    I think we got everybody covered now.

    Happy weekend and if you run into more trouble open another discussion.


  13. Steve closed this discussion on 28 Mar, 2015 10:39 PM.

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