Mail app crashes when I try to create a new email with via a custom Automator script

martin's Avatar


08 Nov, 2014 04:08 PM

Which of our tools is giving you problems? (GPGMail, GPGServices or GPG Keychain Access, …)


Please copy and past the version info of your installed software: (KB-article explaining how to do that:

GPG Suite - 2014.11.Yosemite-b1.dmg

Please describe your problem. Add as much detail as possible.

I have an automator action (droplet) where I take attachments and drop it on and it will create an email document in Apple Mail select a specific signature and recipients. I have the new GPG mail beta installed and now mail crashes whenever I try to create an email with such droplet. (see screen shot and Problem report)

Please describe what you did expect instead

I expected a new email document to open with the attachments that I dropped on the droplet, with the desired signature and recipients pre-selected as usual.

If you remember, please describe the steps leading up to the problem.

  1. Open your Apple Mail app and create a signature called "Sample Signature" (without the quotes)
  2. drop am attachments on provided "Sample Droplet" Automator script
  3. Automator droplet opens Mail (if needed), should create new mall message, set recipients, add attachments that were dropped on, and selects signature, but instead it doesn't even get to the point here it opens a mail message. Mail simply bombs on my system.

If your problem concerns GPGMail, list other plugins, should you be using any.

Custom Mail automator droplet (attaching a sample to this email.

Other issues: Every morning when I either start up mail or check mail I will see a message stating that GPG Mail is out of date and that I need to go to your website and download a new version and that Mail will quit now. And it does quit.

Thank you,


  1. 1 Posted by Jack on 09 Nov, 2014 02:30 PM

    Jack's Avatar

    I use a Alfred 2 workflow to launch new mail, and the same thing happens—instant crashing of the Mail app.

  2. Support Staff 2 Posted by Luke Le on 10 Nov, 2014 08:36 PM

    Luke Le's Avatar

    Hi Martin,

    thank you for the detailed bug report.
    Indeed there seems to be a problem whenever Mail is started by an AppleScript.
    We're currently looking into this problem.

  3. Support Staff 3 Posted by Steve on 13 Nov, 2014 11:00 PM

    Steve's Avatar

    Hi Martin,

    thanks for the report. You should receive an update via your GPGMail update check, which fixes this problem.

    Let me know how it goes,

  4. 4 Posted by martin on 14 Nov, 2014 02:45 PM

    martin's Avatar

    Hello Steve,

    Thanks for the update. I downloaded and installed it and tried one of my "droplets" again and ----> no more crashing. Thank you. I will keep on testing and playing around with it and let you know if I find anything else. Now will you post a link where I can license your software or donate to your efforts? Thank you.



  5. 5 Posted by martin on 14 Nov, 2014 03:22 PM

    martin's Avatar


    I saw the Support GPGTools button below, but I can only use credit card. Can I send you a PayPal donation? PM me your company email and I will send it via PayPal. Thanks.

  6. Support Staff 6 Posted by Steve on 28 Nov, 2014 03:53 PM

    Steve's Avatar

    Hi Martin,

    we do not offer the payed GPGMail version, yet. So you can wait for that or donate here, but we totally understand if you want to wait for the stable release.

    All the best,

  7. 7 Posted by martin on 28 Nov, 2014 05:33 PM

    martin's Avatar

    Hello Steve,

    Thanks for the update. If I donate now will that count toward the paid version? Please advise.


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  8. Support Staff 8 Posted by Steve on 28 Nov, 2014 06:31 PM

    Steve's Avatar

    We've not made a final decision on this yet, sorry. You might just want to wait. No worries.

  9. Steve closed this discussion on 16 Jan, 2015 03:47 PM.

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