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Thomas

27 Feb, 2015 05:33 PM

I also have the signature problem lately

  1. Support Staff 1 Posted by Steve on 01 Mar, 2015 05:14 PM

    Steve's Avatar

    Hi Thomas,

    which signature problem are you referring to?

    Also let's try to pin down where your problems are deriving from. For further investigations could you please provide a few more details.

    • Copy all version info as described in this KB-article

    • What are you trying to do and which steps are you taking to achieve that? At which step are you seeing the issue?

    1. Step 1
    2. Step 2
    3. ...
    
    • What are you expecting instead:

    Please post any error messages as screenshots in jpg format. Provide as much detail as possible.

    Attach .png or .jpg screenshots of error messages or steps leading to this problem.

    That information will help us to find an entry point for hunting down this problem.

    Best regards, Steve

  2. 2 Posted by Thomas Pfanne on 01 Mar, 2015 09:53 PM

    Thomas Pfanne's Avatar

    I have:
    I haven't got the message lately...

    Am 01.03.2015 um 19:14 schrieb Steve <[email blocked]>:

  3. Support Staff 3 Posted by Steve on 08 Mar, 2015 04:25 PM

    Steve's Avatar

    Hi Thomas,

    the versions you are using are really old versions. Please visit https://gpgtools.org/, download and install GPG Suite beta 5 and let me know if any problems persist after that.

    All the best,
    steve

  4. Support Staff 4 Posted by Steve on 03 Jun, 2015 10:13 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 03 Jun, 2015 10:13 AM.

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