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07 Sep, 2019 04:29 PM
I have downloaded this tool to create a key for encrypted mail, however, I can't find anything that will give me the option to open the program. It comes as a zip file, and everything I've tried in the opened zip file does not open with anything either accept the wrong apps. I need an app that will actually open the program I can use to generate a key. Can you help me with this?
on 10 Sep, 2019 06:14 AM
welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.
Can you share the weblink, from which you downloaded GPG Suite?
The download from our website is a .dmg file:
Can you re-download and see if you are able to install then?
For new users we recommend reading the Getting Started Tutorial.
Don't hesitate to ask if anything is unclear or you have open questions after going through the KB article.
All the best,
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