Reinstalling update over and over again

Andreas's Avatar

Andreas

19 Jan, 2015 08:08 AM

Hi,

I have the issue that the update tries to install again and again. I tried to install and quit option as well as the relaunch option. Same result. It wants to install over and over again.

Mac Retina late 2012, OS 10.10.1, Mail 8.1,

thx for help and a question will you also try to bring PGP to the ipad? I would love it because you have such a beautiful implementation in Mail.app

  1. 1 Posted by Thomas_U on 19 Jan, 2015 08:56 AM

    Thomas_U's Avatar

    Download the latest beta.
    Quit Mail.app.
    Open GPG Suite - 2014.12-b4.dmg
    Run "Uninstall". No worries, your keys will not be erased.
    Run "Install".
    Start Mail.app
    Everything should be fine...

  2. Support Staff 2 Posted by Steve on 19 Jan, 2015 10:59 AM

    Steve's Avatar

    Hi Andreas,

    did you see a red box when doing the update check above the release notes?

    We added that to prevent users from running into your situation. It basically suggestes what Thomas wrote.

    For this single time an update via our GPG Suite is recommended. Then you can go back to automatic updates via GPGPreferences.

    Let us know if that did work.

    All the best,
    steve

  3. 3 Posted by Andreas on 19 Jan, 2015 05:30 PM

    Andreas's Avatar

    Hi thx.

    It worked. I don't know if it had the red box but now after reinstalling it works again.

    Thx a lot again.

    Andreas

  4. Support Staff 4 Posted by Steve on 19 Jan, 2015 10:20 PM

    Steve's Avatar

    Glad, this is solved for you. I'm closing this discussion. If you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  5. Steve closed this discussion on 19 Jan, 2015 10:20 PM.

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