gpgmail 2.5b4 crashes mail when sharing from word2011

Sebastian's Avatar


15 Jan, 2015 10:02 AM

Hello everybody,

I found the same issue quoted below reoccuring with gpgmail v.2.5b4 802b and Word 2011 v 14.4.7 (141117) and apple mail v. 7.3 (1878.6). The issue quoted was previously fixed in b2. Can anyone reproduce this with b4?

"Issue is related with GPGmail v2.5b1 783b/790 and Word 2011 v 14.4.5 (141003) If you try to share a document from word by File->Share->E-mail the will crash. If GPGMail is not installed the same flow will not crash"

  1. Support Staff 1 Posted by Steve on 15 Jan, 2015 10:12 AM

    Steve's Avatar

    Hi Sebastian, could you hop on our live chat:

  2. 2 Posted by Sebastian on 15 Jan, 2015 10:28 AM

    Sebastian's Avatar

    This the resulting crash report

  3. Support Staff 3 Posted by Steve on 15 Jan, 2015 10:42 AM

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    Crashlog from Sebastian

  4. Support Staff 4 Posted by Steve on 15 Jan, 2015 11:09 AM

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    This is in fact a known issue and indeed is identical with the problem under OS X 10.7.5.

    We'll look into this soon.

    If this discussion get's closed, it will be re-opened as soon as the ticket is closed so you'll receive a notification. Feel free to open a new discussions should you run into further problems or need assistance.

  5. 5 Posted by Sebastian on 15 Jan, 2015 12:52 PM

    Sebastian's Avatar

    Thank you very much for your effort and support!

  6. Support Staff 6 Posted by Steve on 29 Jan, 2015 11:37 PM

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    Hi Sebastian,

    this issue has been fixed. If you want to test the fix, please download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    Should the problem persist, please re-open this discussion. If you have other questions you can open a new one any time.

    Best, steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  7. Steve closed this discussion on 29 Jan, 2015 11:37 PM.

  8. Sebastian Volkmann re-opened this discussion on 02 Feb, 2015 10:05 AM

  9. 7 Posted by Sebastian Volkm... on 02 Feb, 2015 10:05 AM

    Sebastian Volkmann's Avatar

    Dear Steve,

    latest nightly indeed fixes the issue.

    I really appreciate your work!

    Best regards,

    Am 15.01.2015 um 12:09 schrieb Steve <[email blocked]>:

  10. Support Staff 8 Posted by Steve on 02 Feb, 2015 10:06 AM

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    Great news. This issue should be gone for once and all.

    Thanks for your feedback on this.

  11. Steve closed this discussion on 02 Feb, 2015 10:06 AM.

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