PinEntry Fail

James's Avatar


06 Jan, 2015 02:21 PM

I received pin-entry errors when trying to send a signed email. Using Beta 4. No additional dialogues were open at the time. The computer had been asleep since the last time I'd sent.

  1. 1 Posted by James on 06 Jan, 2015 02:49 PM

    James's Avatar

    Addendum: I tried reinstalling the Suite, but on every attempt got the notification that the Installer is damaged. Cancel or Eject were my only options. Clearly, I'm missing something, here.

  2. 2 Posted by James on 06 Jan, 2015 03:13 PM

    James's Avatar

    Fixed by re-start. But this coincided with (was caused by? caused?) many strange behaviors in, including server timeout errors and / or port-refusals.

  3. Support Staff 3 Posted by Steve on 22 Jan, 2015 07:07 PM

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    HI James,

    GPG Suite Beta 4 is signed with an updated key (which is why our homepage also explains a new key is required to verify the download).

    It could be a mismatch between the new key not yet being first available and the Beta 4 Suite.

    It seems you now have the new key on your system.

    This glitch should not repeat itself since it was a once time change.

    Did you run into any trouble after this?

    All the best,

  4. Support Staff 4 Posted by Steve on 28 May, 2015 05:09 PM

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    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 28 May, 2015 05:09 PM.

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