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Signing Fails : B4

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Sean

31 Dec, 2014 01:56 AM

Just installed Beta4, and the same error that occurred in Beta3 is present. Attempting to sign a message results in a crash.

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1. Support Staff 1 Posted by Steve on 12 Jan, 2015 09:08 PM

   

   Hi Sean,

   did you install the GPG Suite Beta 4 from our homepage? Could you try a re-install.

   Does the issue then still persist?

   All the best,
   steve

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2. 2 Posted by Sean on 13 Jan, 2015 01:41 PM

   

   > did you install the GPG Suite Beta 4 from our homepage? Could you try a re-install.

   > Does the issue then still persist?

   Yes, and yes.

   ---

   GPG : https://keybase.io/ttys0/key.asc

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3. Support Staff 3 Posted by Luke Le on 13 Jan, 2015 04:07 PM

   

   Hi Sean,

   could you please post the contents or attach your gpg.conf and gpg-agent.conf file.
   It looks like there might be a problem in them. Did you change them manually by any chance?
   The files can be found in the hidden .gnupg folder in your home directory.

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4. Support Staff 4 Posted by Luke Le on 13 Jan, 2015 04:08 PM

   

   Could you also please attach the crash log? That would be very helpful.

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5. Support Staff 5 Posted by Steve on 14 Jan, 2015 06:13 PM

   

   Just a little more detail on the debugging steps requested by Luke:

   gpg.conf:

   • open finder
   • press shift + cmd +g
   • copy paste ~/.gnupg/ press enter

   Attach the gpg.conf and the gpg-agent.conf files to this discussion.

   crash log:

   as soon as the crash happens, please click on report, copy / paste all info to TextEdit and save as .txt file. Then attach that file to this discussion.

   All the best,
   steve

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6. 6 Posted by Sean on 21 Jan, 2015 04:37 AM

   

   I don’t think there is an actual crash. The error message that is displayed says:

   ====
   Unfortunately we can't handle the error at this point.

   Should your problem persist, please contact us at http://support.gpgtools.org with the following error description:

   gpg: problem with the agent: Unknown option
   gpg: skipped "1415049A37C59A60D7FD794CAB2A5CCB2A655802": Operation cancelled
   gpg: signing failed: Operation cancelled
   ====

   ---

   GPG : https://keybase.io/ttys0/key.asc

   • gpg.conf 9.14 KB
   • gpg-agent.conf 83 Bytes
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7. Support Staff 7 Posted by Luke Le on 23 Jan, 2015 02:31 PM

   

   Hi Sean,

   do you use homebrew gpg by any chance or are you using MacGPG2?

   Could you please run the following command in Terminal:

   gpg --version
   

   and post the output?

   Thanks!

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8. Support Staff 8 Posted by Steve on 28 May, 2015 05:21 PM

   

   Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

   All the best, steve

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9. Steve closed this discussion on 28 May, 2015 05:21 PM.