Beta 4: Download link on homepage returns 404 errro

jmpa's Avatar


30 Dec, 2014 11:08 PM

Clicking on the new beta 4 download link on the homepage returns a 404 error at this url:

  1. 1 Posted by jeffrey on 30 Dec, 2014 11:14 PM

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    I'm experiencing the same problem.

  2. 2 Posted by a8 on 30 Dec, 2014 11:16 PM

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    same here.

  3. 3 Posted by D on 30 Dec, 2014 11:18 PM

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    Houston, we have a problem.

  4. 4 Posted by bob on 30 Dec, 2014 11:20 PM

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  5. 5 Posted by bob on 30 Dec, 2014 11:20 PM

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    me too

  6. 6 Posted by bob on 30 Dec, 2014 11:22 PM

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    fixed now! btw, the color of the sun is white, not yellow, captcha

  7. 7 Posted by jim on 30 Dec, 2014 11:31 PM

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    still broken for me.

  8. 8 Posted by bob on 30 Dec, 2014 11:33 PM

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    yeah, it works for me, but the image it downloads is corrupt...

  9. 9 Posted by pjv on 30 Dec, 2014 11:47 PM

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    you gpgtools guys...

    if it's not obvious to you, you don't have the server capacity to handle a zillion simultaneous downloads from everyone who suddenly can't use PGP and ALL HAVE TO TRY TO DOWNLOAD THE LATEST BETA AT THE SAME TIME BECAUSE YOU WAIT UNTIL THE BETA EXPIRES TO PUT UP A NEW VERSION.

    two suggestions:

    1. if you are going to continue doing these expiring betas, put up the next version a couple days before the beta expires so people are not all hammering your server at once.

    2. (and you should do this now - right now - now) put the damn file on S3 instead of your web server so everyone can get it right now.

  10. 10 Posted by pjv on 31 Dec, 2014 12:06 AM

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    P.S. please put up whatever you are going to put up to let me (us) pay for gpgmail already.

    and also (adding to my list from the previous message):

    1. ditch apache and run your site with nginx.
  11. 11 Posted by Gabriel Rosenko... on 31 Dec, 2014 12:12 AM

    Gabriel Rosenkoetter's Avatar is mildly amusing at the moment (the Apple-themed box of facial tissues seems a bit weird, since the 404 identifies as Apache on Debian, but, hey, whatever).

    I don't think pjv's shouting and lecturing is a useful way to respond, but there's a core truth there. Maybe beta distribution could at least include a Torrent file? I'd be happy to seed, and I'm sure many others would as well.

    pjv, I am left to wonder how you made use of PGP prior to GPGTools existing: were you just completely flumoxed by the command line tools? Is there some reason you can't revert to those temporarily?

    The last time I checked, there are several MUAs in the MacPorts suite that support PGP/GnuPG integration as well as SSL-encrypted IMAP, POP, and SMTP connections. (I happen to like Mutt for this.) I'm sure there are good reasons you'd prefer to work in, but there are viable alternatives in the short term.

    Separately, I'm confused about how you can justify such vitriol aimed at people who are writing and releasing a piece of software on which you apparently depend, but not charging any money for their time or even to break even on their bandwidth cost (whether their servers or via edge networking or "Cloud" services) for you to download it. That seems really inappropriate to me, as do your haughty assumptions that you know better than others which web server makes sense for them to manage well.

  12. 12 Posted by bob on 31 Dec, 2014 12:27 AM

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    Gabriel, I agree with you for the most part, but many of us HAVE paid for the current non-beta version, advertised as "For OS X 10.10 Yosemite
    Compatible back to OS X 10.6".

    Since that simply is not the case, for example, once that version of gpgtools is installed, crashes if you push the new message icon - those of us who have paid, in fact paid for a nice front end to use in lieu of the command line tools, well, we are dependent on the beta versions.

    While there are indeed work arounds, they should not be necessary, as the beta expiration date is an arbitrarily picked date. Better to be informed when the next version of the beta is available and then allow users to download it than to arbitrarily disable the existing beta in order to upsell purchases in the future. Or the PAST, as many of us already paid for a GPGTools package advertised to work with Yosemite.

    The current system, where many users simply can't access their encrypted messages (either due to not being proficient with the command line options or simply choose not to learn, as a computer is a secondary tool to their profession, not their profession in and of itself) builds ill will among the customer base, whether or not that ill will is justified.

  13. 13 Posted by Gabriel Rosenko... on 31 Dec, 2014 12:41 AM

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    bob, I take your point, but I think you're mischaracterizing "donated money to support a project" as "paid [for a commercial product]".

  14. 14 Posted by bob on 31 Dec, 2014 12:44 AM

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    if you can download the current non-beta version of GPGTools without "donating", please show me how. A forced donation is a purchase.

  15. 15 Posted by bob on 31 Dec, 2014 12:47 AM

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    my main issue, in any case, is the beta expiration date., in effect, wrote a piece of software designed to launch a DDoS attack on themselves on December 30th, 2014.

    Not a good idea.

  16. 16 Posted by bigzbz on 31 Dec, 2014 01:03 AM

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    So are we going to be able to get a working version because as of right now I cannot read emails, open encrypted files etc.

    Any updates?

  17. 17 Posted by bigzbz on 31 Dec, 2014 01:04 AM

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    I should also mention that I DID donate.

  18. 18 Posted by quwax on 31 Dec, 2014 01:19 AM

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    I get a bad dmg file, which can't be open :(

  19. 19 Posted by bigzbz on 31 Dec, 2014 02:08 AM

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  20. Support Staff 20 Posted by Steve on 31 Dec, 2014 02:32 AM

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    Hi all,

    our servers should be back up and running. Sorry again for the problems.

    Thank you all for your feedback and concern. We've really learned our lesson here and will do everything we can to not repeat it.

    All the best,

  21. Steve closed this discussion on 02 May, 2015 01:03 PM.

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