Received encrypted emails no longer are decrypted automatically

Mike's Avatar


19 Dec, 2014 04:51 PM


Mac OS X: 10.10.1 (14B25)
MacGPG2: 2.0.26b2, 694b
GPG Keychain: 1.2b2, 954b
GPGServices: 1.10b1, 703b
GPGPreferences: 1.5b1, 704b
GPGMail: 2.5b3, 797b

When encrypted mail arrives I can see that it is encrypted. I can use the "Open PGP: Decrypt Selection to New Window" service to view the message. Is there a way to decode the message in place in the e-mail?

  1. Support Staff 1 Posted by Steve on 19 Dec, 2014 05:53 PM

    Steve's Avatar

    Hi Mike,

    are you using with GPGMail? Then all incoming encrypted mail should automatically be decrypted.

    So the first question is if you are indeed using If so, what happens once you select an encrypted mail which you have received?

    All the best,

  2. 2 Posted by Michael Curtis on 19 Dec, 2014 06:12 PM

    Michael Curtis's Avatar


    I am using

    Previously when I selected an encrypted e-mail, it decrypted.

    No nothing happens automatically. If you send me an encrypted e-mail I will see what happens at this moment.


  3. 3 Posted by Derek Balling on 21 Dec, 2014 11:03 PM

    Derek Balling's Avatar

    I am seeing the same behavior. Incoming messages that I receive are not decrypted.

  4. Support Staff 4 Posted by Steve on 23 Dec, 2014 11:48 AM

    Steve's Avatar

    Hey Mike and Derek,

    could you both please install

    and let me know how that behaves? What happens exactely when you select an encrypted mail?

    It should either be automatically be decrypted or pinentry should show up and ask for your passphrase.

    If nothing happens, please open and see if it spits out any GPG Suite / GPGMail / MacGPG related errors.

    All the best,

  5. 5 Posted by Derek Balling on 23 Dec, 2014 11:51 AM

    Derek Balling's Avatar

    Not compatible with my version of Mail. (Disclaimer: I'm on the bleeding edge running a developer-release, 8.2(2064)).


    I prefer to use encrypted mail. My public key fingerprint is FD6A 6990 F035 DE9E
    3713 B4F1 661B 3AD6 D82A BBD0. You can download it here <>.

    Learn how to encrypt your email with the Email Self Defense guide <>.

  6. 6 Posted by Michael Curtis on 23 Dec, 2014 02:05 PM

    Michael Curtis's Avatar

    On opening the mail app I was greeted with this message:


  7. Support Staff 7 Posted by Steve on 23 Dec, 2014 11:03 PM

    Steve's Avatar

    Ok my bad.

    We have to take a little more complicated route:

    • redownload GPG Suite beta 3
    • install
    • open GPGPreferences
    • activate the nightly channel for all tools except GPGMail and check for updates there

    Then retry. And: If still nothing happens (aka mails do not get decrypted), please open and see if it spits out any GPG Suite / GPGMail / MacGPG related errors.


  8. 8 Posted by Michael Curtis on 23 Dec, 2014 11:50 PM

    Michael Curtis's Avatar


    No discernible change. This is what Console shows me for today for gpg-home-fixer.log:

    This is what I get for gpgmail-uuld-patcher.log:

    For shutdown.gpg.agent.log:

    For gpgmail-uuld-patcher.log

    I hope this helps.


  9. Support Staff 9 Posted by Steve on 24 Dec, 2014 09:01 AM

    Steve's Avatar

    Re-attaching Michael's screenshots in PNG format for easier processing.

  10. 10 Posted by Derek Balling on 24 Dec, 2014 12:09 PM

    Derek Balling's Avatar

    FYI, my logs are similar. Nothing related to the "event" of opening the message that is encrypted, just the various messages from installs/updates of the packages to the nightly builds.


  11. Support Staff 11 Posted by Luke Le on 24 Dec, 2014 12:42 PM

    Luke Le's Avatar

    Hi Mike,

    would it be possible to have the eml file sent to us for further investigation? That would make it much easier to debug this issue.
    To export an email as eml, simply select it, press CMD + SHIFT + S and as type select "Raw message" (or something with raw in the name)

    Best send it to team @

  12. Support Staff 12 Posted by Steve on 29 Dec, 2014 02:01 PM

    Steve's Avatar

    Hi Mike,

    I've sent you an encrypted and signed reply via mail. Please let us know, how it behaves.

    If the issues persists, please hop on our live chat:

    All the best,

  13. 13 Posted by Mike on 29 Dec, 2014 02:06 PM

    Mike's Avatar

    Your encrypted e-mail arrived just fine, automatically decrypted. It was marked both as encrypted and signed.

  14. Support Staff 14 Posted by Steve on 29 Dec, 2014 04:50 PM

    Steve's Avatar

    Hi all,

    we've fixed this Inline encryption bug. The fix will be included in the next beta release.

    All the best,

  15. Steve closed this discussion on 29 Dec, 2014 04:50 PM.

  16. Steve closed this discussion on 16 Jan, 2015 03:49 PM.

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