GPG Suite 2017.2 proke my system prefs, won't open any more

Karin Spaink's Avatar

Karin Spaink

20 Dec, 2017 08:30 PM

Which of our tools is giving you problems?

I installed GPG Suite 2017.2, updating from (probably) Version 2.0 build 887, after getting myself a brand new computer. The install crashed, and now my Stem Prefs can't open any more - it crashes every time I open it.

Attach a screenshot of the version info for all installed components (how to:

Computer says no: I can't open System Prefs.

  1. Support Staff 1 Posted by Steve on 23 Dec, 2017 01:51 PM

    Steve's Avatar

    Hi Karin,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Which macOS version are you using? Can you open GPG Keychain > Preferences > Updates and update to GPG Suite 2017.3.

    Does the problem then persist?

    All the best,

  2. 2 Posted by Karin Spaink on 13 Mar, 2018 07:08 PM

    Karin Spaink's Avatar

    Sorry about my tardiness --- the latest version of PGPtools solved the problem, everything works fine again :)

  3. Support Staff 3 Posted by Steve on 15 Mar, 2018 08:59 PM

    Steve's Avatar

    Hi Karin,

    glad the update brought you back to working state.

    I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Keep up the good fight!


  4. Steve closed this discussion on 15 Mar, 2018 08:59 PM.

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