GPG Suite 2017.2 proke my system prefs, won't open any more

Karin Spaink's Avatar

Karin Spaink

20 Dec, 2017 08:30 PM

Which of our tools is giving you problems?

I installed GPG Suite 2017.2, updating from (probably) Version 2.0 build 887, after getting myself a brand new computer. The install crashed, and now my Stem Prefs can't open any more - it crashes every time I open it.

Attach a screenshot of the version info for all installed components (how to: https://gpgtools.tenderapp.com/kb/faq/where-can-i-find-version-info...):

Computer says no: I can't open System Prefs.

  1. Support Staff 1 Posted by Steve on 23 Dec, 2017 01:51 PM

    Steve's Avatar

    Hi Karin,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Which macOS version are you using? Can you open GPG Keychain > Preferences > Updates and update to GPG Suite 2017.3.

    Does the problem then persist?

    All the best,
    steve

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