GPGMail: in OS X High Sierra beta

bob arnot's Avatar

bob arnot

22 Nov, 2017 10:35 AM

High Sierra is like putting a monkey wrench in your computer. First he installation will take your computer off line for 6-8 hours. Then you'll spend hours getting it going. Once you do, everything crashes. Mail is unusable. apple forces you to upgrade, then its always a disaster

  1. Support Staff 1 Posted by Steve on 22 Nov, 2017 10:41 AM

    Steve's Avatar

    Hi Bob,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Are you seeing any specific GPG Suite issues? You write "Mail is unusable". Can you provide a description of specific issues you are seeing that are related to GPG Suite? If possible include steps to reproduce the problem.

    All the best,

    P.S.: We would kindly ask you to create a new discussion, whenever you need assistance with GPG Suite, even if your problem looks similar to the one you are replying to. While the symptoms are often very much alike, the root cause often differs. Having separate discussions allows to focus better on your particular issue.

    To proceed we have split your comment into a separate discussion.

  2. 2 Posted by bob arnot on 22 Nov, 2017 07:33 PM

    bob arnot's Avatar

    Sure. I'll enter an address, write a few lines of the email and then the whole all freezes. Unresolved to mouse clicks or any key board inputs. The force quite shows mail as unresponsive

    Sent from my iPad

  3. Support Staff 3 Posted by Steve on 22 Nov, 2017 08:03 PM

    Steve's Avatar

    Could you please send a debug log from your affected machine: Open System Preferences > GPG Suite > Send Report. Check the box to "attach debug log". Since you already described your issue in this discussion, you don't need to add a lot of detail, but please do add the link to your existing discussion, so I can then merge your debug info with this existing discussion.

    All the best,

  4. Support Staff 4 Posted by Steve on 26 Mar, 2018 01:28 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 26 Mar, 2018 01:28 PM.

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