GPG Tools ask for password with newest beta — but password does not work

Stephan's Avatar


30 Sep, 2017 03:21 AM


to be able to upgrade to macOS High Sierra I‘ve updatet GPG Tools to the latest beta. After that I was asked for my password on every Mail when signing an eMail in Apple Mail. Unfortunately the password I have stored in 1Password and I am pretty sure is the right one does not work.

Do you have any ideas?

Thanks & cheers from Berlin


  1. Support Staff 1 Posted by Steve on 30 Sep, 2017 07:26 AM

    Steve's Avatar

    Hi Stephan,

    the pinentry requests you are seeing are happening due to the migration from MacGPG 2.0.x to 2.2.0.

    Please read the following KB-article in it's entirety:

    and let me know if that brings you back to the expected state.

    All the best,

  2. 2 Posted by Stephan Dörner on 30 Sep, 2017 03:29 PM

    Stephan Dörner's Avatar

    Thank you a lot, Steve –– that helped, I got my password back.

  3. Support Staff 3 Posted by Steve on 30 Sep, 2017 04:29 PM

    Steve's Avatar

    Perfect. Glad, this is solved for you. I'm closing this discussion. Should you need further assistance or have questions you can re-open this discussion here or open a new one any time.

    Best, steve

  4. Steve closed this discussion on 30 Sep, 2017 04:29 PM.

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