Beta Expires after some time
Hello,
GPGMail expires after some time and I have to quit mail.
What's that?
I'm running mail 24/7 because it also runs my Spamfilter as
well.
So please remove this feature again.
If you're so keen on charging, get some other idea or start selling
license codes.
thanks
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Support Staff 1 Posted by Luke Le on 06 Nov, 2014 04:36 AM
Hi quwax,
very sorry to hear you're running into problems.
We've added the expiration to make sure that the beta is no longer used after the stable release is out and meant for users who do not regularly update to new betas once they come out.
The earliest it should expire is December 3rd, so this is obviously a bug.
Could you describe what happens after you restart Mail? Is GPGMail properly working again?
2 Posted by quwax on 06 Nov, 2014 06:22 AM
Hello,
GPGMail continued working until now.
I set in my preferences everything to Autoupdate.
You might want to add an option in the final release for enabling the usage of betas.
cheers
3 Posted by René on 06 Nov, 2014 08:37 AM
I have the same issue.
I have installed the current beta and after about 1 hour I also get the expire message.
In the preferences I have not checked any auto update options.
Version is 2.5b1 Build 783b
4 Posted by rec0n on 06 Nov, 2014 11:26 AM
Same issue here. The plugin tells me that it is expired and asks me to quit the Mail app.
5 Posted by abc_user on 06 Nov, 2014 01:50 PM
the life time of the "valid" license was only some minutes here.
6 Posted by Piero Malcovati on 06 Nov, 2014 01:55 PM
After some time the plugin tells it expired. In ~/Library/Logs/DiagnosticReports a gpg2 crash log appears....
7 Posted by Roy H on 06 Nov, 2014 02:02 PM
I had the same happen this morning. I didn't have auto-updates checked, however when i checked, I was runing the most recent (2.5b1 build 783b).
There was a crash dump at the time. Attached.
8 Posted by loister on 06 Nov, 2014 02:45 PM
Same her. After starting mail the expired message appears after about 1 hour. Rerstarting the mail app works but after 55 minutes the same thing happens.
9 Posted by Maximilian Bloc... on 06 Nov, 2014 04:14 PM
Same here, GPGMail tells me that the beta is expired and I need to quit Mail. When I start Mail again I can use it for some time again.
I suggest that you might offer pre-release licenses so that one can buy them before the actual stable version is released.
10 Posted by Ulf J. Froitzhe... on 06 Nov, 2014 04:55 PM
Same experience as Max. It's a really disruptive technology. ;-(
Support Staff 11 Posted by Luke Le on 06 Nov, 2014 06:49 PM
Hi all,
we're very sorry for this terrible experience. The beta of course shouldn't expire for a very long time.
The bug seems to be directly connected to the gpg crash some of you are seeing at the same time.
We will release an update very soon!
12 Posted by SamothL on 06 Nov, 2014 07:00 PM
Hi all, same here. Just had to quit mail.app because PGPmail beta expired. I only installed the beta earlier today - not exactly a very long half-life. After restarting mail.app everything seems to be fine, except for PGP, which seems to be disabled now.
13 Posted by PantelisS on 06 Nov, 2014 08:11 PM
would the same features be available with the nightly builds or do we need to re download the new beta version?
14 Posted by Maximilian Bloc... on 06 Nov, 2014 10:43 PM
Don't know if this matters, but I didn't experience a crash.
Support Staff 15 Posted by Steve on 07 Nov, 2014 09:05 PM
Hi Max and all
this is not consistent for all users. The beta runs fine on my test system. But it happens to quite a few users. And we have an idea what could be going on, but no solution to fix the problem yet.
We'll update as soon as we have news.
16 Posted by Maximilian Bloc... on 07 Nov, 2014 09:36 PM
I just realised that gpg2 is crashing in the background here, too. I see the crash log in Console.app. The crash log looks similar to the one attached to Comment #7. The intervals between the crashes are different.
Support Staff 17 Posted by Steve on 07 Nov, 2014 09:38 PM
Yep, too many users are seeing this. We're sorry! We hope to have a fix soon.
Support Staff 18 Posted by Luke Le on 10 Nov, 2014 09:06 PM
Hi everybody,
we'd like to apologize again for this annoyance.
We've managed to fix this really stupid bug and have a new test build for you.
It would be great if some of you could install the new build and let us know if this fixes the problem as it should.
To test, please follow these steps:
1.) Download the new GPGMail version:
https://releases.gpgtools.org/GPGMail-2.5b1-790.dmg
(GPG Signature can be found at: https://releases.gpgtools.org/GPGMail-2.5b1-790.dmg.sig)
2.) Simply run the installer (no need to uninstall it first)
(Should you have uninstalled GPG Suite in the meantime, please re-run the Yosemite-Beta1 installer and after that, install this new GPGMail version)
3.) Open Mail.app -> Preferences -> GPGMail and make sure you're seeing build 790b
4.) Let us know if everything works as expected now
Thanks!
19 Posted by Matt on 10 Nov, 2014 10:55 PM
Howdy
Just installed this update and it appears to install fine. However when I attempt to send a signed message it fails with the attached message. If I send an encrypted email, it sends fine but then I am unable to decrypt.
I'm running the 10.10 and the beta of GPG Suite.
Let me know if you need any more info.
.matt
Support Staff 20 Posted by Steve on 10 Nov, 2014 11:17 PM
Matt, could you try reinstalling the beta Suite from our homepage and after that again running the updated GPGMail installer.
Let me know if that works.
21 Posted by rec0n on 11 Nov, 2014 03:56 AM
Seems stable for the moment. No quits for the last few hours. Both signing and encryption/decryption also seem to be running fine...
Is there a ETA for the paid version?
Support Staff 22 Posted by Steve on 11 Nov, 2014 11:29 AM
rec0n: We have an internat ETA yes. Let's hope we can make it. But for the time being, it's beta-time. We just fix the two most annoying issues with the beta. Which should make it a lot more usable already (also this bug should not have happened in the first place to be honest).
Matt: any news from your side?
23 Posted by Matt on 11 Nov, 2014 11:44 AM
Sorry Steve...I'm at work. Will hopefully have some time to tinker when I get home later this evening.
I will try the original installer followed by the updated installer as my first task.
Where can I submit any interesting/useful console logs ?
.matt
Support Staff 24 Posted by Steve on 11 Nov, 2014 11:46 AM
Matt, let's do it like this: I'm closing this discussion, since the other feedback has been positive about the fix.
If your trouble persists, please do open a new discussion. You can attach any logs / info there. Please set your new discussion to "private". That means only our core-team and the company hosting this support platform are able to access this discussion.
Kindly,
steve
Steve closed this discussion on 11 Nov, 2014 11:46 AM.