GPGMail: stuck at test email (buttons not showing on 10.12) - solution: 10.12 requires beta release

Angel's Avatar


01 Sep, 2017 06:10 PM

Hi, I am stuck at sending a test email. When my compose template pops up through my apple mail app it doesn't have the two buttons: star and lock. Can you help? I'm running this on Sierra 10.12.6. Thanks

  1. Support Staff 1 Posted by Steve on 06 Sep, 2017 03:38 PM

    Steve's Avatar

    Hi Angel,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We currently offer GPG Suite 2016.10 (stable) and GPG Suite 2017.1 (beta). GPGMail for macOS 10.12 Sierra is in beta. To switch to the beta channel:

    1. open GPGPreferences > Settings
    2. in the Update section tick the checkbox to 'Include beta builds'
    3. optionally also enable automatic update checks, to ensure you are notified about new beta releases
    4. press 'Check Now'

    After that GPGMail should be up and running again.

    If you see any trouble using the beta, please let us know.

    All the best,

  2. Support Staff 2 Posted by Steve on 16 Feb, 2018 11:50 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 16 Feb, 2018 11:50 AM.

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