GPGMail: My recipient have difficulties to handle my encrypted stuff.

Moonsoo Kim's Avatar

Moonsoo Kim

25 Aug, 2017 06:57 AM

When I sent encrypted email, then my recipient seems to get my email as like attached file named as “encrypted.asc” in Outlook.
But, that is very uncomfortable.
So, I’d like to know whether my recipient can receive my email and can see in their mail body in Outlook.

macOS           10.12.6     16G29
GPG Suite       2017.1b3    1812    (d43863c)
GPGMail         2.7b3       1215    (d0b5fa0)
GPG Keychain    1.3.3b2     1271    (028a4a2)
GPGServices     1.11        916     (872e77d)
MacGPG2         2.0.30-1b2  887-    (4912d26)
GPGPreferences  2.0.2b3     927     (641418e)
Libmacgpg       0.7         782     (536bf51)
pinentry        0.9.7       4       (b75069d)
  1. Support Staff 1 Posted by Steve on 25 Aug, 2017 12:03 PM

    Steve's Avatar

    Hi Moonsoo,

    can you tell us, which OpenPGP plugin your contact is using in Outlook?

    All the best,
    steve

  2. Support Staff 2 Posted by Steve on 16 Feb, 2018 11:23 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 16 Feb, 2018 11:23 AM.

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