Mail crashes with the gpgtool package on mac sierra 10.12.5

frans's Avatar


25 May, 2017 04:24 PM

Hello all,
I updated yesterday to 10.12.5 and mac mail does not show the body of any email anymore. I am using gmail. (works still fine on my iphone & ipad. Not sure why this was not checked by Apple before they released the update. Need help and hope apple corrects their update : )

PS I need a simple fix for a non-IT person.Thx.

  1. Support Staff 1 Posted by Steve on 29 May, 2017 02:46 PM

    Steve's Avatar

    Hi Frans,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    This sounds really odd. Let's try a few things. Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    Should the problem persist, please temporarily disable GPGMail:

    • shut down
    • open finder
    • navigate to /Library/Mail/Bundles or ~/Library/Mail/Bundles and copy GPGMail.mailbundle to your desktop
    • now delete GPGMail.mailbundle from the original folder

    Restart mail and check in > Preferences if you still see GPGMail. It should be gone.

    To re-enable mail, close and move the bundle file back to the Bundles folder.

    All the best,

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 18 Aug, 2017 08:50 AM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 18 Aug, 2017 08:50 AM.

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