Encryption Dialogue Box

Anthony's Avatar

Anthony

25 Apr, 2017 06:51 AM

Every time I begin writing an email, the encryption dialogue box opens and asks me to enter my pass phrase.

After I have written the email and want to send it off, the same dialogue box opens again and demands that the pass phrase be entered again.

This is a waste of time. If the first entry of the pass phrase is not going to suffice for an email, there is o point asking for it. I suggest you suppress this first demand and only ask for the pass phrase when the email is despatched.

  1. Support Staff 1 Posted by Steve on 27 Apr, 2017 06:49 PM

    Steve's Avatar

    Hi Anthony,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    We agree and have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    Please see this KB-article on how to manage passwords for your keys. There are two options that may work for you to use as a workaround for the time being.

    All the best,
    steve

  2. Steve closed this discussion on 07 Aug, 2017 06:03 PM.

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