Two errors in Keychain and Mail

aemilia's Avatar


14 Apr, 2017 04:50 PM

This is a new install, I have not used GPG Keychain or GPG Mail before.

GPG keychain -- Version 1.3.3b2 (1271b)
I'm unable to create a new user inside of a key.
Add userID failed! (Timeout)
Code = 62
Error text:
gpg: problem with the agent: Timeout
gpg: signing failed: Operation cancelled

GPG Mail tool - Build 1215b

Unable to send any messages
Signing your message failed because of an unknown error.
Unfortunately we can't handle the error at this point.
Should your problem persist, please contact us at with the following error description:
gpg: problem with the agent: Timeout
gpg: skipped "DDB0507D30D3BCB33C2D7B740C1A307531DBE832": Operation cancelled
gpg: signing failed: Operation cancelled

  1. Support Staff 1 Posted by Steve on 28 Apr, 2017 09:10 AM

    Steve's Avatar

    Hi aemilia,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    Please try the following: could you download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download. After that restart your mac.

    Are the two issues persisting then?

    All the best,

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 07 Aug, 2017 06:12 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  3. Steve closed this discussion on 07 Aug, 2017 06:12 PM.

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