GPGMail: Loading Lodading Loading

Bill Gertz's Avatar

Bill Gertz

13 Mar, 2017 10:49 PM

Steve,

My client bugged out early today. Can you send a (non-lethal) attachment? I’ll let you know if I still see a problem.

  1. Support Staff 1 Posted by Steve on 13 Mar, 2017 11:12 PM

    Steve's Avatar

    Hey Bill,

    I split your comment into a separate discussion to keep this on a one user per discussion basis, since that makes handling the discussions much easier for us.

    Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download. The latest fixes from today are included in GPG Suite 1788n and newer. I'll then send you two test mail with attachment.

    All the best,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 13 Mar, 2017 11:20 PM

    Steve's Avatar

    note: the attachment is fairly large (just FYI)

  3. 3 Posted by Bill Gertz on 13 Mar, 2017 11:55 PM

    Bill Gertz's Avatar

    Steve,

    installed 1788n and after mail restart the attachment problem si resolved. Mail no longer hangs with the message loading, loading, loading…

    Thanks for your hard work and squishing this bug.

  4. Support Staff 4 Posted by Steve on 13 Mar, 2017 11:56 PM

    Steve's Avatar

    Cool, that's great news. Please observe further and do let us know should you run into more trouble or should this issue return. It's really hard to reproduce which is not at all helpful trying to fix this.

    All the best,
    steve

  5. Steve closed this discussion on 13 Mar, 2017 11:56 PM.

  6. Steve re-opened this discussion on 19 Mar, 2017 11:59 PM

  7. Support Staff 5 Posted by Steve on 19 Mar, 2017 11:59 PM

    Steve's Avatar

    Hi Bill,

    we believe this issue has been fixed. If you want to test the fix, please download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    It would be great if you have time on your hands, to provide feedback on this, since we are in the midst of preparing the next beta and we'd love to check with affected users, that the issue is indeed fixed.

    Looking forward to your feedback.

    Kindly,
    steve

    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  8. Support Staff 6 Posted by Steve on 22 Mar, 2017 09:45 PM

    Steve's Avatar

    The fix for this problem is included in GPG Suite 2017.1b3 which has just been released.

    Could you please update to the new release and let us know if your problem persists using the latest beta.

    All the best,
    steve

  9. Steve closed this discussion on 22 Mar, 2017 09:45 PM.

  10. Steve re-opened this discussion on 22 Mar, 2017 09:46 PM

  11. 7 Posted by Bill Gertz on 28 Mar, 2017 08:13 PM

    Bill Gertz's Avatar

    Steve,

    Loaded 1815n this afternoon and mail seems a bit more stable, the attachments work as well. Spun for 20 - 25 seconds but decrypt and was able to read the “big attachment”.

    [email blocked]

  12. Support Staff 8 Posted by Steve on 29 Mar, 2017 09:34 AM

    Steve's Avatar

    Thanks for your feedback. Please do let us know, should you be running into further trouble.

  13. Steve closed this discussion on 29 Mar, 2017 09:34 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac