GPGMail: Non encrypted messages stuck on loading

Steven's Avatar


03 Mar, 2017 10:55 PM

A non encrypted message constantly shows the loading sign. Restarted, quit gpg-agent in activity monitor. On 10.12.3 beta 2

For it to display the non encrypted message

Additional info

macOS           10.12.3     16D32
GPG Suite       2017.1b2    31b 
GPGMail         2.7b2       1192b
GPG Keychain    1.3.3b1     1249b
GPGServices     1.11        916 
MacGPG2         2.0.30-1b2  887-
GPGPreferences  2.0.2b2     912b
Libmacgpg       0.7         775 
pinentry        0.9.7       4
  1. Support Staff 1 Posted by Steve on 16 Mar, 2017 12:46 PM

    Steve's Avatar

    Hey Steven,

    welcome to the GPGTools support platform. Sorry you are having problems using GPG Suite.

    This is our #1 bug which we are working on with highest priority at the moment. A few patches already went into the code. But we are not at a point where we call this case closed just yet.

    Could you please download and install our latest GPG Suite nightly build and see if the problem persists. That page also has sig and SHA256 to verify the download.

    We have a ticket for this problem. I connected this discussion with the existing ticket. That means, should this discussion get closed, it will be re-opened as soon as the ticket is closed. That way you'll stay in the loop and get notified as soon as we have news. Feel free to open a new discussions should you run into further problems or need assistance.

    All the best,

    Disclaimer: This is a development version which has not been thoroughly tested yet - bugs or crashes are to be expected. Thanks for helping us test.

  2. Support Staff 2 Posted by Steve on 19 Mar, 2017 11:56 PM

    Steve's Avatar

    Hi Steven,

    we believe this issue has been fixed. If you want to test the fix, please download our latest nightly GPG Suite. That page also has sig and SHA1 to verify the download.

    It would be great if you have time on your hands, to provide feedback on this, since we are in the midst of preparing the next beta and we'd love to check with affected users, that the issue is indeed fixed.

    Looking forward to your feedback.


    Disclaimer: This is a development version which has not been thoroughly tested yet, so bugs or crashes are to be expected. Thanks for helping us test this fix.

  3. Support Staff 3 Posted by Steve on 22 Mar, 2017 09:48 PM

    Steve's Avatar

    Hey Steven,

    the fix for this problem is included in GPG Suite 2017.1b3 which has just been released.

    Could you please update to the new release and let us know if your problem persists using the latest beta.

    All the best,

  4. Support Staff 4 Posted by Steve on 24 May, 2017 04:54 PM

    Steve's Avatar

    Closing, since no further user feedback was received. Should your problem persist, feel free to re-open this discussion any time.

    All the best, steve

  5. Steve closed this discussion on 24 May, 2017 04:54 PM.

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